Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Find Jobs
Find Jobs Near You – Available Work in Your Location
Find & Apply For Computer Support Specialist Jobs in Saint Henry, Ohio
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Skip to job details
Now viewing: IT Support Technician
CF
Cooper Foods
IT Support Technician
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
47
out of 100
Average of individual scores
Job Description
Cooper Farms is a family-owned farm and food company based in Northwest Ohio for over 85 years. A commitment to teamwork and quality has made us one of the top turkey, hog and egg companies in the U.S. and awarded the company and its team an excellent reputation. Our St. Henry Harvesting plant in Mercer County, Ohio, prepares the turkeys for further processing and distribution. Cooper Farms is currently seeking an IT Support Technician to join our team in St. Henry. The primary goal of this position is to deliver intermediate technical support, including troubleshooting more complex issues, managing user accounts, and assisting with network connectivity problems. Support IT projects and ensure adherence to helpdesk procedures and policies.
Provide day-to-day technical support for hardware, software, and network issues using the company helpdesk ticketing system.
Administer user accounts, groups, and devices within Active Directory, Azure AD, Office 365, Intune, and mobile device management (MDM) platforms.
Manage PC imaging, software packaging, and application deployments using enterprise deployment tools.
Troubleshoot and repair hardware, operating systems, and software as needed.
Support wired and remote network connectivity, including basic switch configuration, VPN support, and network cabling testing/termination.
Assist with SaaS application support, single sign-on (SSO), and access management.
Maintain IT documentation, follow established SOPs, and assist with security tools, processes, and initiatives.
Train team members on company technology, basic cybersecurity awareness, and new systems; participate in ongoing training to stay current with technology.
SHIFT HOURS
6:00am - 2:30pm (Monday - Friday)STARTING RATE
From $19.50/hrADDITIONAL PAY
Monthly and year-end profit-sharing bonuses (dependent upon company performance)Job Functions:
Deploy, configure, and support end-user technology including PCs, laptops, printers, mobile devices, phones, A/V equipment, digital signage, and related hardware.Provide day-to-day technical support for hardware, software, and network issues using the company helpdesk ticketing system.
Administer user accounts, groups, and devices within Active Directory, Azure AD, Office 365, Intune, and mobile device management (MDM) platforms.
Manage PC imaging, software packaging, and application deployments using enterprise deployment tools.
Troubleshoot and repair hardware, operating systems, and software as needed.
Support wired and remote network connectivity, including basic switch configuration, VPN support, and network cabling testing/termination.
Assist with SaaS application support, single sign-on (SSO), and access management.
Maintain IT documentation, follow established SOPs, and assist with security tools, processes, and initiatives.
Train team members on company technology, basic cybersecurity awareness, and new systems; participate in ongoing training to stay current with technology.
Benefits
- Dental Insurance
- Employee Stock Options (ESOs)