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Computer Support Specialist
Whitehall, OH
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(SYSANALYSIS) Department of Defense Defense Informion Systems Agency
DISA - DBC/SERVICES DEVELOPMENT DIRECTORATE
Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Cegory the Senior Work Level within the CES Occupional Structure. It is loced in the
DISA - DBC/SERVICES DEVELOPMENT DIRECTORATE.
Learn more about this agency Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Cegory the Senior Work Level within the CES Occupional Structure. It is loced in the
DISA - DBC/SERVICES DEVELOPMENT DIRECTORATE.
Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locions: Whitehall, OH Oklahoma City, OK No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Salary $135,382 - $197,200 per year Pay scale & grade GG 14 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series 2210 Informion Technology Management Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test Yes Security clearance Top Secret Position sensitivity and risk Critical-Sensitive (CS)/High Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Nional security Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number
CES-DISA-13061454-26-DJB
Control number 886984400 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluion criteria. Clarificion from the agency Open to current DISA employees. Videos Duties Help Lead extensive da and feasibility analyses to identify risk areas, mitige software failures, and evalue new IT solutions. Research the adoption of emerging technologies to advance enterprise capabilities while ensuring the applicion of cybersecurity, Risk Management Framework policies, and structured service management principles throughout the technology lifecycle. Independently lead multiple informion management projects and teams by prioritizing tasks and resources, budgets, and ensuring strict adherence to engineering and service design standards while delivering stus briefings to senior stakeholders. Perform comprehensive needs analyses to identify opportunities for improved business processes, consulting with customers to define functional systems requirements, scope, and cost estimes as a service relionship manager. Provide advanced technical leadership, authoritive advice, and mentorship to staff and management regarding dabase management, life-cycle system development, unprecedented software problem resolution, and service transition processes. Requirements Help Conditions of employment Must be a U.S. Citizen. Males born after 12-31-59 must be registered or exempt from Selective Service. This nional security position, which may require access to classified informion, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in terminion. In accordance with the DoD 8140 policy series, the position is subject to completing Foundional Qualificions in 9 months and completing Residential Qualificion requirements overall in 12 months. This is a drug testing position. This position is required to obtain and maintain a
TOP SECRET
security clearance. Qualificions In order to qualify for this position, you must meet the requirements described below.
Basic Requirements:
Attention to Detail - experience reviewing my own informion technology-reled work or da and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service - developing and maintaining relionships with customers, anticiping and assessing the current and future informion technology needs of customers, and developing or identifying informion technology products or services th are tailored to meet customer needs. Oral Communicion - briefing senior-level management and IT staff on the stus of informion technology systems, projects, or daily operions, including the communicion of complex technical informion to a non-technical audience. Problem Solving - identifying alternives to address unique, highly complex, or sensitive informion technology-reled issues. I have anticiped informion technology-reled problems and have identified and evalued potential sources of informion to genere alternive solutions.
AND Qualifying Experience:
To qualify the GG-14 , your resume must describe least one year of experience th demonstres the competencies necessary for immedie success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, th would be considered equivalent to work normally performed the next lower grade level in the federal service. For this position, qualifying experience is defined as: experience leading enterprise programs th align cybersecurity and IT service management standards with stregic goals, while promoting security awareness to senior leadership to integre these principles into the organizional vision; OR experience directing system security evaluions, compliance audits, and systems analyses to define business and service level requirements OR Experience spearheading the integrion and lifecycle management of complex software, leading cross-functional teams through service transitions, and managing cybersecurity, Risk Management Framework policies, or enterprise IT service delivery standards . Candides must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualificions must be met within 30 days after the closing de of this announcement. Educion There is no substitution of educion for the qualifying experience the GG-14 grade level. Additional informion This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. If you are a current Federal Career/Career-Conditional employee, you placed on an Excepted appointment. This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. Salary range includes a Targeted Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C. and Department of Defense Instruction (DoDI) 1400.25, Volume 3006. A three year trial period may be required if you have not previously completed a trial or probionary period in the excepted or competitive service. This position is subject to completion of 1 year probionary period for assignment to a supervisory position. Telework availability based upon the mission requirements and supervisory determinion Individuals tentively selected for drug testing designed positions the Defense Informion Systems Agency required to submit to urinalysis for illegal drugs prior to appointment or placement. We may use this announcement to fill additional vacancies within 90 days of the closing de. Moving costs MAY be paid. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For informion on these changes and the Relocion Income Tax Allowance (RITA), for which some appointees are eligible, click here . Salary plus Cost of Living Allowance (COLA) is authorized. This re is subject to change without notice. Recruitment, relocion, or retention incentives MAY be authorized. Because this position is in the Cyber Excepted Service, Veterans' Preference applied to preference eligible candides, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your applicion package. For more informion on the Cyber Excepted Service Personnel System, click here . For more informion on veterans' preference, click here . For more informion regarding qualificions requirements, click here . All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance. If selected, the authorized re of pay may exceed the sted maximum salary re range under certain circumstances. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Once the applicion process is complete, a review of your resume and supporting documention made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documention, a determinion is made th you have infled your qualificions and or experience, you may lose considerion for this position. Please follow all instructions carefully. Errors or omissions may affect your ring. The Assessment Questionnaire takes approximely 15 minutes to complete and collects informion on your educion, training and experience reled to the following critical competencies: Program/Project Management Planning and Evaluing Leadership You can preview the Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/13061454 Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help
FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.
Resume:
A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found https://www.opm.gov/policy-da-oversight/hiring-informion/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Learn more about the new resume requirements Complete initial
Eligibility Questionnaire :
Your resume must demonstre the quality of your work as it reles to the experience requirements outlined in the job announcement. Transcripts (if applicable) If you are substituting educion for specialized experience you must submit all of your transcripts. The absence of this informion will result in an ineligible ring. SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notificion of Personnel Action) reflecting their highest grade held on a permanent basis for least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualificion. Your complete Applicion Package (containing the above required documents) must be received no ler than 11:59 pm Eastern Time on 10/12/2026.
WARNING:
Failure to submit a complete applicion package including any required documention by 11:59 PM (EST) on 10/12/2026, or the time of applicion for announcements with an extended closing de, may result in an ineligible ring and loss of considerion. To verify th your applicion is complete, log into your USAJOBS account, select Applicion Stus and More Informion. The Details page will display the stus of your applicion. It is the applicant's responsibility to verify th informion entered, uploaded is received, legible and accure. HR will not modify answers submitted by an applicant. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must provide a complete Applicion Package. See required documents below. Your Resume Your resume MUST include the following informion for each job listed: Job title; duties (be as detailed as possible); month & year start/end des (e.g. June 2007 to April 2008); and full- time or part-time stus (include hours worked per week). Read more about wh should I include in my federal resume
USAJOBS. DO NOT
include the following informion: Classified or government sensitive informion; Social Security Number; Photos of yourself; Personal informion, such as age, sex, religious affiliion, etc.; or encrypted and digitally signed documents. Read more about wh should I leave out of my resume?
USAJOBS A
complete Assessment Questionnaire (if applicable) Other required supporting documents: (SEE
THE SECTION OF THIS ANNOUNCEMENT ENTITLED
"
REQUIRED DOCUMENTS
"
FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED
) Click 'Apply Online' to cree an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire and upload required documents. Please ensure you click the Submit My Answers button to submit your applicion. Check applicion stus by logging into your USAJOBS account, clicking Applicion Stus, then More Informion for this position. Return to an incomplete applicion by logging into your USAJOBS account and clicking Upde Applicion in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your applicion incomplete. Agency contact informion HR Customer Care Center Phone (317) 212-0454 dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Address
DISA - DBC/SERVICES DEVELOPMENT DIRECTORATE 6910
Cooper Road Fort Meade, MD 20755-7088 US Next steps Once the complete applicion package is received you will receive an acknowledgement email th your submission was successful. The content of your applicion package used to assess your qualificions for the job, and to determine whether you referred to the hiring manager for further considerion and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentive job offer, we will conduct a suitability/security background investigion. (317) 212-0454 dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help
FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.
Resume:
A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found https://www.opm.gov/policy-da-oversight/hiring-informion/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Learn more about the new resume requirements Complete initial
Eligibility Questionnaire :
Your resume must demonstre the quality of your work as it reles to the experience requirements outlined in the job announcement. Transcripts (if applicable) If you are substituting educion for specialized experience you must submit all of your transcripts. The absence of this informion will result in an ineligible ring. SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notificion of Personnel Action) reflecting their highest grade held on a permanent basis for least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualificion. Your complete Applicion Package (containing the above required documents) must be received no ler than 11:59 pm Eastern Time on 10/12/2026.
WARNING:
Failure to submit a complete applicion package including any required documention by 11:59 PM (EST) on 10/12/2026, or the time of applicion for announcements with an extended closing de, may result in an ineligible ring and loss of considerion. To verify th your applicion is complete, log into your USAJOBS account, select Applicion Stus and More Informion. The Details page will display the stus of your applicion. It is the applicant's responsibility to verify th informion entered, uploaded is received, legible and accure. HR will not modify answers submitted by an applicant. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must provide a complete Applicion Package. See required documents below. Your Resume Your resume MUST include the following informion for each job listed: Job title; duties (be as detailed as possible); month & year start/end des (e.g. June 2007 to April 2008); and full- time or part-time stus (include hours worked per week). Read more about wh should I include in my federal resume
USAJOBS. DO NOT
include the following informion: Classified or government sensitive informion; Social Security Number; Photos of yourself; Personal informion, such as age, sex, religious affiliion, etc.; or encrypted and digitally signed documents. Read more about wh should I leave out of my resume?
USAJOBS A
complete Assessment Questionnaire (if applicable) Other required supporting documents: (SEE
THE SECTION OF THIS ANNOUNCEMENT ENTITLED
"
REQUIRED DOCUMENTS
"
FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED
) Click 'Apply Online' to cree an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire and upload required documents. Please ensure you click the Submit My Answers button to submit your applicion. Check applicion stus by logging into your USAJOBS account, clicking Applicion Stus, then More Informion for this position. Return to an incomplete applicion by logging into your USAJOBS account and clicking Upde Applicion in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your applicion incomplete. Expand Hide how to apply Agency contact informion HR Customer Care Center Phone (317) 212-0454 dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Address
DISA - DBC/SERVICES DEVELOPMENT DIRECTORATE 6910
Cooper Road Fort Meade, MD 20755-7088 US Next steps Once the complete applicion package is received you will receive an acknowledgement email th your submission was successful. The content of your applicion package used to assess your qualificions for the job, and to determine whether you referred to the hiring manager for further considerion and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentive job offer, we will conduct a suitability/security background investigion. (317) 212-0454 dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locions: Whitehall, OH Oklahoma City, OK No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Salary $135,382 - $197,200 per year Pay scale & grade GG 14 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test Yes Security clearance Top Secret Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number