Find & Apply For Computer Support Specialist Jobs in Akron, Pennsylvania

Job Summary Rosenberger is an innovative global leader in radio frequency technology with an international presence. Our products are used in wireless technology, telecom, test & measurement, automotive, medical, military, industrial and data systems. As a result of continued growth in North America and a commitment to providing the highest level of service to our customers, we are currently seeking an Information Technology Technician to join our team in Akron, Pennsylvania. The IT Specialist is responsible for the installation and support of corporate desktops, clients, laptops, printers, software applications, and other peripheral technologies. Creates and maintains technical documentation, asset management, and Active Directory management while assuring high quality customer service. Qualifications and Skills

QUALIFICATIONS

Creates user profiles and manages permission/access for all Rosenberger North America facilities in our systems such as, Sage X3, Active Directory, Microsoft Intune, Entra, and any other Microsoft Admin Center. Assists users who cannot access systems through the server. Diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems. Windows 11 or later desktop support. Install and configure computer hardware and being the primary point of contact for IT support within a company. Maintain Support Ticketing system and log known solutions (document solutions). Maintain Computer Images, Microsoft MDT (Microsoft Deployment Toolkit), PDM &PDQ or equivalent. Maintain Hardware and Software Asset Management System. All other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

Minimum 3 to 5 years' experience in servicing and deploying computer equipment. Must be knowledgeable in Windows 10 desktop operating systems. Experience with prioritizing and managing Help Desk calls for Tier 1 Support. Experience with prioritizing and managing Help Desk calls. Knowledge of Windows Server 2012 R2 and 2019 operating systems. Knowledge of ERP system, preferably Sage X3. Experience with Active Directory, Microsoft Exchange, and Microsoft Office. Understanding of Network topologies and network protocols.

Job Type:

Full-time Pay:

$50,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Education:

Bachelor's (Preferred)

Experience:

computer equipment service and deployment: 3 years (Required)

License/Certification:

A+ Certification (Required)

Work Location:

In person