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Computer Support Specialist
Langhorne, PA

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Now viewing: Desktop Support Engineer (Dispatch /Part-Time) Langhorne, Pennsylvania USA
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Axiom Technologies

Desktop Support Engineer (Dispatch /Part-Time) Langhorne, Pennsylvania USA

Entry-Level JobVerifiedNo experience needed

Job Description

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location :
Langhorne, Pennsylvania -
USA Contract Type:
Independent Contractor / (Dispatch /Part-Time)
Start Date:
Immediate Eligibility:
U.S. Citizens and Green Card Holders Preferred Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location. This is a contract-based, on-demand position, meaning work assignments will be provided as and when support is required. Availability and responsiveness are essential for this role. Key Responsibilities
  • Provide on-site desktop and IT support for end users at the client location.
  • Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
  • Install, configure, and maintain hardware, operating systems, and enterprise software applications.
  • Support network connectivity issues, including LAN troubleshooting.
  • Assist with device setup, replacement, and hardware installations.
  • Perform basic network troubleshooting using console access when required.
  • Document service activities and communicate updates to the service delivery team.
  • Follow client IT policies and security procedures while performing onsite tasks. Required Skills
  • Strong knowledge of Windows operating systems and desktop environments
  • Experience in hardware troubleshooting and replacement
  • Basic understanding of networking (LAN connectivity, switches, routers)
  • Ability to diagnose and resolve desktop, printer, and peripheral issues
  • Good communication and customer service skills
  • Ability to work independently in onsite support environments Tools Required to Carry Engineers must carry the following tools while attending onsite support requests:
  • Windows Laptop
  • LAN Cable
  • Console Cable
  • Screwdriver Toolkit
  • Basic IT troubleshooting tools Work Model
  • On-demand / field support role
  • Work assignments will be shared by the Service Delivery Team
  • Engineers will be contacted via phone or email when support is required
  • Engineers will receive site location, SPOC details, and reporting time before each assignment
  • No guaranteed number of working hours Contract Type
  • Independent Contractor (1099) Interested candidates are invited to send their resumes to: 📧 careers.
us@axiomtechnologies.com