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Computer Support Specialist
Warren, PA
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Computer Operator Northwest Bank United States, Pennsylvania, Warren Aug 04, 2026
PA0738 Processing Center Job Description The Computer Operator is responsible to operate all equipment in the computer room as well as process all scheduled computer runs and printing/distributing reports. This position is eligible for a shift differential. Essential Functions
Manage personal workload and workflow
Maximize technology tools available
Process schedules / computer runs
Operate computer equipment and printers, and forms handling equipment
Distribute reports / special forms
Monitor AS400 operation / performance
Verify computer logs and posting totals
Unload/sort computer supplies
Identify and resolve other department issues
Report problems to management immediately
Maintain Iron Mountain Tape logs with Securesync and SharePoint, and computer room and operations building security
Monitor incoming and outgoing file transfers with momentum
Verify incoming Check 21 Posting and Image (COF) files
Review and publish Istatements
Minimize department nonpayroll costs
Recommend improvements to procedures
Attempt to exceed departmental expectations
Recommend technological enhancements/upgrades, and service and delivery enhancements Additional Essential Functions
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment What You Bring to the Team
Complete special projects as assigned Safety and Health for those without supervisory duties
Abide by the rules of the safety and loss prevention program
Perform work tasks in a safe manner
Report any and all injuries to supervisor
Know what to do in case of an emergency
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education
Bachelor's Degree computer technology degree or related subject Work Experience
3 - 5 years computer operations experience General Employee Knowledge, Skills, and Abilities
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities
Team player Northwest is an equal opportunity employer.
We are committed to creating an inclusive environment for all employees.