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Wissen Infotech

Desktop Support - ONSITE

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 3 days ago

Location: Wormleysburg, PA (Onsite)

Last Updated: 12 hours ago

Hours: Full-Time

Expires: 10/16/2026

Job Description

Role:

Deskside Support Location:

Lemoyne PA Work Mode:

Client Location ONSITE Contract Deskside Support:

A deskside technician's job is to provide support and maintenance for a company's desktop computing environment.

They may be responsible for:

Troubleshooting:

Investigating, troubleshooting, and resolving service requests for desktop applications, network connectivity, and hardware and peripheral devices

Installation:

Installing, configuring, and maintaining hardware and software

Diagnosis:

Diagnosing and repairing end-user system failures, printer failures, and other peripheral device failures

Network Support:

Troubleshooting network devices to ensure connectivity.

Virus Detection:

Implementing virus detection and eradication procedures.

End-user Support:

Providing end-user assistance in person, by telephone, or via email.

Customer Service:

Acting as a model of customer service excellence for organizational staff members. Some skills that are helpful for a Deskside Technician include: Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems Strong verbal and written communication skills Patient, friendly demeanor with a great aptitude for listening.