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Wissen Infotech

Desktop Support - ONSITE

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 3 days ago

Location: Wormleysburg, PA (Onsite)

Last Updated: 11 hours ago

Hours: Full-Time

Expires: 10/16/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Pennsylvania data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$58,031 / year median in Pennsylvania

-7% projected decline

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Job Description

Role:

Deskside Support Location:

Lemoyne PA Work Mode:

Client Location ONSITE Contract Deskside Support:

A deskside technician's job is to provide support and maintenance for a company's desktop computing environment.

They may be responsible for:

Troubleshooting:

Investigating, troubleshooting, and resolving service requests for desktop applications, network connectivity, and hardware and peripheral devices

Installation:

Installing, configuring, and maintaining hardware and software

Diagnosis:

Diagnosing and repairing end-user system failures, printer failures, and other peripheral device failures

Network Support:

Troubleshooting network devices to ensure connectivity.

Virus Detection:

Implementing virus detection and eradication procedures.

End-user Support:

Providing end-user assistance in person, by telephone, or via email.

Customer Service:

Acting as a model of customer service excellence for organizational staff members. Some skills that are helpful for a Deskside Technician include: Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems Strong verbal and written communication skills Patient, friendly demeanor with a great aptitude for listening.