Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Find Jobs
Find Jobs Near You – Available Work in Your Location
Find & Apply For Computer Support Specialist Jobs in Tullahoma, Tennessee
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Skip to job details
Now viewing: Tier 1 Help Desk Specialist
BF
BlueWater Federal Solutions Inc.
Tier 1 Help Desk Specialist
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
49
out of 100
Average of individual scores
Job Description
Tier 1 Help Desk Specialist BlueWater Federal Solutions Inc. United States, Tennessee, Tullahoma Oct 22, 2026
Job Description Overview BlueWater Federal is looking for a Tier 1 Help Desk Specialist to support the
BCITS III
program at Arnold AFB. Responsibilities Implement a broad set of technologies.
Handle phone and email support requests as an advocate for the resolution of client issues.
Work closely with other departments in resolving issues and fulfilling all client requests, regardless of the nature.
Handle problem recognition, research, isolation, resolution and follow-up for routine user problems.
Log and track calls using Remedy, while maintaining detailed notes of the customer's request.
Write or revise user training documents and procedures.
Evaluate and prioritize incoming work requests for assistance from clients experiencing problems with software, networking and other related technologies. Qualifications Associate degree in computer science or related field
Proficient working knowledge of computer systems, hardware and software
Proof of:
CompTIA Security+ CE certification
MTA - Windows Operating System Fundamentals
HDI Customer Service Representative within 180 days of employment
Must have an active Secret clearance or the ability to obtain one BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans. Notify me of jobs like this
Benefits
- Dental Insurance