Find & Apply For Computer Support Specialist Jobs in Anderson, Texas

Between $37k and

$44k

Per Year DOE (Depends on Experience)

Position range in Grimes County $37k - $61k Per Year PC Tech (Personal Computer Technician) I

GRIMES COUNTY

Occupation:

Computer User Support Specialists

Location:

Anderson, TX - 77830-0270

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

10/01/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work onsite all of the time

Updated:

10/04/2026

Expires:

10/30/2026

Job #: 17075658

Job Requirements and Properties

Help for Job Requirements and Properties. Work Onsite

Full Time Education

High School Diploma or Equivalent Experience

12 Month(s) Age

18 and up DL

Required Typing Speed

40 + wpm Schedule

Full Time Job Type

Regular Duration

Permanent Employment Benefits Help for . Job Summary/ Primary Objectives The PC Technician Level 1 role ensures proper end-user computer operations and network functionality across county facilities. Primary responsibilities include receiving, prioritizing, documenting, and actively resolving help desk requests. Problem resolution involves using diagnostic software, helping desk tracking tools, and providing hands-on desktop and network support. Reporting RelationshipsThe PC Technician Level 1 reports directly to the IT Director. This position may also coordinate with department heads or supervisors regarding specific project requirements. Key Responsibilities and Duties Field incoming help desk tickets from end users in a prompt, courteous, and professional manner.

Accurately document user information, contact details, and specific problem descriptions in the ticketing system.

Build rapport and elicit problem details from end users to effectively diagnose issues.

Prioritize, schedule, and escalate complex requests to the IT Director or supervisor as necessary.

Maintain accurate records and documentation for all help desk tickets through resolution.

Utilize diagnostic utilities, vendor resources, drivers, and technical knowledge bases to aid in troubleshooting.

Troubleshoot and maintain hardware including PCs, copiers, printers, and scanners.

Perform hands-on fixes at the desktop level, including installing/upgrading software, configuring systems, implementing file backups, and repairing or replacing hardware.

Conduct post-resolution follow-ups to ensure fixes have successfully resolved user issues.

Assist the IT Director and network consultants in resolving complex network, hardware, and security issues.

Perform related duties consistent with the scope and intent of the position. Qualifications

MINIMUM QUALIFICATIONS

High School Diploma or GED; supplemented by relevant technical training or hands-on IT support experience.

Demonstrated experience troubleshooting desktop operating systems (e.g., Windows 10, Windows 11, Windows Server environments).

Basic knowledge of LAN/WAN networks, computer hardware components, and IT system architectures.

Excellent technical troubleshooting, organizational, and time-management skills.

Strong verbal and written communication skills with a customer-service oriented mindset.

PREFERRED QUALIFICATIONS

Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Fundamentals).

Prior experience in public sector or municipal IT operations. How to Apply Interested candidates must complete an official Grimes County Employment Application and submit it directly to the Grimes County Human Resources Department.

Pre-Employment Requirements:

Any applicant receiving a conditional offer of employment must successfully pass a pre-employment drug and alcohol screening, as well as a comprehensive criminal background check prior to hire.