Kforce Technology Staffing Apply Now Service Desk Technician Fort Worth, TX, US
- Posted 9 hours ago
- Updated 2 minutes ago Contract W2 On-site $30 - $37 hourly Kforce Technology Staffing Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account .
Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills Service Desk Help Desk Remote Support Microsoft Windows Microsoft Office Computer Hardware Technical Support Customer Service Communication Artificial Intelligence Messaging Service Desk Help Desk Remote Support Microsoft Windows Microsoft Office Computer Hardware Technical Support Customer Service Communication Artificial Intelligence Messaging Summary
RESPONSIBILITIES
Kforce has a client that is seeking a Service Desk Technician in Fort Worth, TX.
Duties:
- Service Desk Technician will provide Level 1 and Level 2 technical support to end users
- Troubleshoot Windows-based systems, hardware, software, and connectivity issues
- Support Microsoft 365 applications and general desktop environments
- Respond to user requests and resolve technical issues in a timely, customer-focused manner
- As a Service Desk Technician, you will document incidents, resolutions, and support activities
- Escalate complex technical issues when appropriate
REQUIREMENTS
- 2-3 years of Service Desk, Help Desk, Desktop Support, or similar IT support experience
- Hands-on experience troubleshooting Windows environments and Microsoft 365 applications
- General knowledge of hardware, software, and common IT support processes
- Strong customer service and communication skills
- Ability to prioritize multiple support requests and troubleshoot issues independently
- Entry- to mid-level technical background with a willingness to learn and grow The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role.
We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note:
Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id:
kforcecx
Position Id:
ITWQG2192748
Posted 9 hours ago Company Info About Kforce Technology Staffing Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers industry-leading companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client's needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise. Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®
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