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Technology
Computer Support Specialist
Corsicana, TX

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MFIT Technology Solutions

Helpdesk Tech 1

Entry-Level JobVerifiedNo experience needed
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Job Description

As a Help Desk Technician, you will provide technical support to our clients, assist with troubleshooting hardware and software issues, and help maintain IT systems. This position is primarily office-based but requires travel to client locations as needed. Occasional overnight travel may be required for projects and client support. Responsibilities Provide technical support via phone, email, remote access, and in person Troubleshoot computer, printer, network, and software issues Set up and configure desktops, laptops, mobile devices, and peripherals Assist with Microsoft 365 administration and end-user support Document support requests, resolutions, and system changes Install and maintain hardware and software solutions Support network equipment, VoIP systems, and cybersecurity solutions Travel to client sites for onsite support and installations Participate in after-hours support when necessary Qualifications Strong interest in technology and information systems Excellent communication and customer service skills Ability to learn new technologies quickly Strong problem-solving and organizational skills Ability to work independently and as part of a team Valid driver's license and reliable transportation Ability to travel and stay overnight when required Preferred Qualifications Previous help desk, technical support, or customer service experience Familiarity with Microsoft Windows, Microsoft 365, networking, or cybersecurity concepts Technical certifications (CompTIA A+, Network+, Microsoft, etc.) are a plus but not required Benefits Competitive pay based on experience and qualifications Hands-on training and career development opportunities Company-provided tools and resources Opportunity to work with a variety of modern technologies Paid vacation and sick time accrued after one year of service Growth opportunities within a rapidly expanding technology company
Pay:
$12.00 - $16.00 per hour Expected hours: 40.0 per week
Benefits:
Flexible schedule Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Flexible Work Schedules
  • Dental Insurance