Find & Apply For Computer Support Specialist Jobs in Mercedes, Texas

IT Field Technician Wanted! Join our Team of Property Management Professionals in an exciting field! We are a leading real estate company operating 280 properties in nearly 40 states specializing in mobile home park and RV resort acquisition, leasing, and management.

Position Summary:

The IT Field Technician is responsible for providing on-site technical support, troubleshooting hardware and software issues, and ensuring the proper functioning of IT systems across our communities. This role serves as the primary point of contact for technology-related needs at each property, working closely with employees and residents to resolve issues efficiently. The IT Field Technician collaborates with the broader IT team to implement upgrades, maintain equipment, and ensure compliance with company IT policies and security protocols. The ideal candidate is skilled, customer-focused, and able to work independently while delivering excellent service in a fast-paced, multi-site environment. Essential Duties and Responsibilities Responsibilities include, but are not limited to: Installing, configuring, and troubleshooting hardware, software, and network systems across community locations. Providing on-site technical support to resolve IT-related issues for employees and clients. Diagnosing and repairing hardware issues on computers, printers, networking devices, and other IT equipment. Performing system updates, patches, and routine maintenance tasks to keep systems current and secure. Setting up and maintaining workstations, mobile devices, and peripheral equipment. Assisting with network troubleshooting, including connectivity and security issues. Documenting support requests, solutions, and IT inventory details accurately and in a timely manner. Educating users on best practices and providing basic training on IT systems and equipment. Collaborating with the IT team to implement technology upgrades and projects. Ensuring compliance with IT policies and security protocols at all locations. Traveling to various community locations as required to provide on-site support.

Qualifications:

Proven experience in IT support, field service, or a related role. Strong knowledge of Windows and/or macOS operating systems. Familiarity with networking concepts, including TCP/IP, routers, switches, and Wi-Fi. Experience troubleshooting hardware, software, and peripherals. Ability to work independently and manage multiple support requests simultaneously. Excellent problem-solving and communication skills. Valid driver's license and ability to travel to different community sites. Relevant IT certifications (CompTIA A+, Network+, etc.) are a plus. Must be able to pass background check and drug screening, consistent with applicable law. Flexible schedule, including occasional evening or weekend work if needed. Physical Requirements Must be able to push, pull, lift, and carry up to 50 lbs. of IT equipment. Must be able to effectively communicate with employees, residents, and the IT team. Ability to stand, walk, bend, stoop, kneel, and squat for extended periods when servicing equipment. Ability to perform repetitive physical tasks throughout the workday. Equal Employment Opportunity We are an equal opportunity employer. Employment decisions are based on job-related qualifications, skills, and business needs, without regard to any protected characteristic under applicable law. Employment Eligibility and Pre-Employment Screening Employment is contingent upon successful completion of required pre-employment screening. This includes verification of identity and employment authorization through E-Verify, a background check relevant to the position, and drug testing in accordance with applicable federal, state, and local laws. Screening requirements apply consistently to all candidates in the same role.

Pay:

$17.00 - $25.00 per hour

Benefits:

401(k) Employee assistance program Life insurance Paid time off Vision insurance

Work Location:

In person