Job Summary Pinkies Liquor Stores is seeking a dependable, motivated, and mechanically inclined individual to join our team as an IT & Loss Prevention Specialist. This is a unique, hands-on position combining information technology, low-voltage wiring, equipment installation, security systems, and loss prevention. The ideal candidate enjoys working with technology, solving problems, and working with their hands. This position involves both office-based technical support and fieldwork at our retail locations throughout West Texas. We are looking for someone who is just as comfortable working with tools and installing equipment as they are troubleshooting computers and technology. Key Responsibilities IT Support & Troubleshooting
- Diagnose and resolve computer, network, printer, and point-of-sale (POS) issues.
- Install, configure, and maintain computers, peripherals, and networking equipment.
- Troubleshoot internet connectivity and network-related issues.
- Assist with software installations, upgrades, and system maintenance.
- Provide remote and on-site technical support to store locations. Field Installations & Low-Voltage Wiring
- Assist with running, terminating, and testing Cat5e/Cat6 network cabling.
- Install and maintain security cameras, NVR systems, and related surveillance equipment.
- Assist with installation of network switches, routers, wireless access points, and other IT infrastructure.
- Install, mount, and configure POS equipment and other retail technology.
- Work with ladders, hand tools, power tools, and cable-testing equipment.
- Assist with new store openings, remodels, and technology upgrades.
- Troubleshoot and repair existing wiring and equipment installations.
- Maintain clean, organized, and professional installations. Loss Prevention & Security
- Review surveillance footage to investigate theft, inventory discrepancies, and suspicious activity.
- Assist with internal investigations and documentation of findings.
- Monitor and maintain surveillance and security systems.
- Identify potential security vulnerabilities and recommend improvements.
- Assist with inventory audits, cycle counts, and loss prevention reporting.
- Maintain strict confidentiality regarding company investigations and sensitive information. Store Support & Operations
- Travel to retail locations to perform installations, maintenance, and troubleshooting.
- Communicate with store managers to resolve technical and operational concerns.
- Assist with store inspections and equipment evaluations.
- Maintain accurate records of completed work, investigations, and equipment.
- Coordinate with outside vendors and service providers when necessary. Qualifications Required
- Strong mechanical aptitude and willingness to perform hands-on work.
- Basic computer knowledge and troubleshooting ability.
- Comfortable using hand tools, power tools, and ladders.
- Ability to learn networking, wiring, and technical installation procedures.
- Strong attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Dependable, trustworthy, and professional.
- Valid driver's license and willingness to travel.
- Ability to safely perform the physical requirements of installation work, with or without reasonable accommodation. Preferred but Not Required
- Experience installing or terminating Cat5e/Cat6 cabling.
- Familiarity with IP cameras, NVR systems, and security equipment.
- Experience with networking equipment, routers, and switches.
- Computer repair or IT support experience.
- Experience installing or maintaining POS systems.
- Retail loss prevention or inventory control experience.
- Previous construction, electrical, telecommunications, or low-voltage installation experience. What Makes a Great Candidate? We are looking for someone who:
- Enjoys figuring out how things work and fixing problems.
- Is comfortable working both behind a computer and in the field.
- Takes pride in neat, professional installations.
- Is willing to learn and take on new responsibilities.
- Pays attention to small details others might overlook.
- Can be trusted with confidential information.
- Takes initiative without needing constant supervision.
- Is dependable and willing to help wherever needed. A college degree is not required. Practical skills, work ethic, integrity, and a willingness to learn are what matter most. What We Offer
- Full-time employment with an established Texas retail company.
- A diverse work environment combining IT, field installations, and loss prevention.
- Opportunities to develop technical and investigative skills.
- Direct involvement in technology projects and store improvements.
- The opportunity to work directly with company leadership.
Pay:
From $15.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) matching Employee discount Health insurance Paid time off
Work Location:
In person