Find & Apply For Computer Support Specialist Jobs in Forest, Virginia

About Axe Pay Axe Pay is a growing payments technology company focused on providing innovative POS and gateway processing solutions for businesses utilizing Dual Pricing programs. We are committed to delivering exceptional customer experiences through reliable technology, responsive support, and strong implementation services. We are currently seeking a motivated and detail-oriented Junior Deployment Specialist to join our team in Forest, Virginia.

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Note:

Candidates must live in or near Forest, VA. Please do not apply if you are unable to commute to this area comfortably.

•Position Summary The Junior Deployment Specialist will be responsible for the setup, configuration, testing, deployment, and customer training of specialized POS systems and gateway processing solutions offered by Axe Pay. This role plays a key part in ensuring successful onboarding and ongoing support for our Dual Pricing customers. The ideal candidate is technically inclined, customer-focused, organized, and comfortable working in a fast-paced environment with evolving priorities.

Position Details Job Title:

Junior Deployment Specialist Location:

Forest, VA Employment Type:

Full-Time, W2

Compensation:

$35,000-$40,000 annually + GENEROUS performance-based bonus plan paid monthly

Benefits:

Health benefits, paid time off, company holidays, training opportunities, and career growth potential

Schedule:

Standard business hours with flexibility to assist with support functions outside normal hours, as needed Key Responsibilities Configure, deploy, and test POS hardware and payment gateway solutions Assist with onboarding and implementation for new Dual Pricing customers Conduct system testing and quality assurance prior to deployment Provide customer training on POS systems, payment processing workflows, and basic troubleshooting Coordinate deployment timelines and communicate project updates with internal teams and clients Troubleshoot hardware, software, and connectivity issues during implementation and post-deployment support Document setup procedures, customer configurations, and support interactions Assist with inventory tracking and preparation of deployment equipment Collaborate with sales, support, and technical teams to ensure successful customer launches Provide occasional after-hours or weekend support during critical deployments or escalations Required Qualifications Must reside in or be willing to relocate to Forest (Lynchburg) VA Reliable transportation is required High school diploma or equivalent required; associate degree or technical certification preferred Strong technical aptitude and willingness to learn payment processing technologies Excellent communication and customer service skills Strong organizational skills and attention to detail Ability to manage multiple tasks and deadlines effectively Comfortable working independently and as part of a team Basic understanding of networking, hardware setup, or POS systems is a plus Proficiency with Microsoft Office and common business software tools Ability to lift and transport equipment up to 40 lbs occasionally Preferred Qualifications Experience in POS systems, payment processing, IT support, or technical deployments Familiarity with gateway processing platforms or merchant services Experience training customers or end users on technology platforms Knowledge of Dual Pricing or surcharge processing models is a plus What We're Looking For We are looking for someone who: Takes ownership of their work Enjoys solving problems and helping customers Is dependable and adaptable Learns quickly in a technology-driven environment Maintains professionalism and a positive attitude under pressure Why Join Axe Pay? Opportunity to grow with an expanding fintech company Hands-on experience with payment technology and deployment operations Collaborative and supportive team environment Career advancement opportunities within implementation, support, and operations How to Apply Interested candidates should submit a resume and brief introduction outlining their relevant experience and interest in the position. Axe Pay is an equal opportunity employer and values diversity in the workplace.

Job Type:

Full-time Pay:

$35,000.00 - $40,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Customer service: 2 years (Required)

Work Location:

In person