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TEKsystems c/o Allegis Group

Sr. IT Support Specialist

Pay: $65,000/yr

Posted: 8 weeks ago

Location: Bridgeport, WA (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/9/2026

Job Description

Job Requirements Bridgeport, WA Wenatchee, WA Yakima, WA Moses Lake, WA Secret Polygraph not specified Early Career (2+ yrs experience) $60,000

$70,000

Job Description Primary Responsibilities:

Provide second-tier support to end-users for PC, server, mainframe applications, and hardware.
Handle problems that the first-tier help desk support is unable to resolve.
Install and test personal computers, printers, and other peripherals, configure operating systems, load
shrink-wrap programs and other application software programs.
Troubleshoot printer, computer, and peripheral incidents, perform hardware and software diagnostics, and coordinate needed repairs.
Resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.
May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
Simulate or recreate user problems to resolve operating difficulties.
Recommend systems modifications to reduce user problems.

Require Education, Skills, and Experience:

AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must have valid driver's license.
Experience supporting Windows 10, and MS Office 2013
Experience using Remedy or a similar ticketing system.
Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.

Desired Skills & Experience:

Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits)
Prior

USACE/ACE-IT

experience

Experience working in a DoD environment
Experience supporting Office 365 group id: 10105424 Log in to view the job poster Apply now