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Robert Half
IT Specialist
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Job Description
Robert Half is seeking an IT Support Specialist to join our client's technology team. This individual will play a key role in supporting end users, maintaining technology systems, and ensuring employees have the tools they need to work efficiently and securely. The ideal candidate will have a strong customer-service mindset, hands-on technical troubleshooting experience, and the ability to support a variety of hardware, software, and network-related issues.
Install, configure, maintain, and troubleshoot computer hardware, operating systems, and standard business applications.
Respond to, document, and resolve support requests through the organization's help desk ticketing system.
Manage technology assets throughout their lifecycle, including deployment, inventory tracking, maintenance, and replacement.
Support user account administration, access management, and Microsoft 365 environments.
Assist with troubleshooting basic networking, connectivity, and communication system issues.
Help maintain security best practices by supporting data protection initiatives, security policies, and compliance requirements.
Provide end-user training and guidance to improve technology adoption and cybersecurity awareness.
Collaborate with internal teams on technology upgrades, implementations, and process improvements.
Maintain accurate technical documentation, inventory records, and support procedures.
Responsibilities:
Provide day-to-day technical support for desktops, laptops, mobile devices, printers, software applications, and network connectivity issues.Install, configure, maintain, and troubleshoot computer hardware, operating systems, and standard business applications.
Respond to, document, and resolve support requests through the organization's help desk ticketing system.
Manage technology assets throughout their lifecycle, including deployment, inventory tracking, maintenance, and replacement.
Support user account administration, access management, and Microsoft 365 environments.
Assist with troubleshooting basic networking, connectivity, and communication system issues.
Help maintain security best practices by supporting data protection initiatives, security policies, and compliance requirements.
Provide end-user training and guidance to improve technology adoption and cybersecurity awareness.
Collaborate with internal teams on technology upgrades, implementations, and process improvements.
Maintain accurate technical documentation, inventory records, and support procedures.
Benefits
- Dental Insurance