Find & Apply For Computer Support Specialist Jobs in Wenatchee, Washington

Omak campus. The position is a part-time, 5-19 hours per week, hourly position expected to begin as soon as possible.

Schedule:

Work days and times are set each term based on classes offered. Weekly hours and assignments vary from term to term.

Reports to:

This position reports to Tracy Donnelly, Dean of Allied Health and Professional Technical Programs. Faculty and program directors provide guidance on classroom duties and assignments, with guidance from the Omak Dean as needed. The assistant carries out activities under instructor direction; faculty retain responsibility for instruction and assessment.

Job Summary:

Provide on-site classroom, lab, and technology support at the Omak campus for classes taught by an instructor live streaming from Wenatchee. Assist the instructor with preparing activities, labs, and technology, and assist students as needed during scheduled classes.

Essential Functions:

Perform cashiering duties; process payments received in person, by phone, mail and EFT; release various disbursements; wait on customers who need information or directions; make adjustments and corrections to customer accounts as directed. Review, reconcile and capture web credit card payments. Review daily cashiering batch summaries, making corrections when necessary; research and correct cash out-of-balance conditions. Process NSF checks - including contacting check writer, submission to contracted letter writing service, reverse accounting, and request de-enrollment for non-payment. Work with collection agency and aged account reports to reduce receivables. Work closely with Fiscal Tech Lead and Financial Aid office with Title IV and emergency loan collection procedures. Balance and post scholarships and sponsorship payments. Maintain the customer accounts database. Establish and collect payments on student payment plan contracts. Prepare and record parking pass sales. May lead student employees. Work on special projects as assigned. Perform related tasks as assigned.

Minimum Qualifications:

High school diploma or GED certificate. Basic computer skills, including using email, accessing online platforms, and connecting classroom technology.

Preferred Qualifications:

Experience providing classroom, lab, tutoring, or other student support. Experience setting up or supporting video conferencing technology, such as Microsoft Teams or Zoom, including cameras, microphones, and displays. Experience providing basic computer or audiovisual troubleshooting. Experience preparing supplies, materials, or equipment for classroom or hands-on learning activities. Experience using Microsoft Office and learning management systems, such as Canvas. Bilingual in Spanish and English.

Knowledge, Skills, & Abilities:

Ability to troubleshoot basic technology problems and seek additional support when needed. Ability to follow instructor directions, prepare materials and equipment, and assist students during classroom and lab activities. Ability to communicate clearly and work effectively with students, faculty, and staff from diverse backgrounds. Ability to work reliably on site during assigned class times and follow classroom and lab safety procedures.

Application and Selection Procedure:

Applicants must submit all of the following ; A cover letter which summarizes how your education, training and experience demonstrate your ability to perform the duties and responsibilities. A statement of how you meet the minimum and preferred qualifications, and knowledge, skills & abilities of the position. A current resume which includes dates of employment. Please send your questions, application materials to Tracy Donnelly at tdonnelly@wvc.edu or attach documents to Indeed,com or mail to:

Wenatchee Valley College ATTN:

Tracy Donnelly 1300 Fifth Street Wenatchee, WA 98801

Conditions of Employment:

In compliance with the Immigration and Naturalization Act, proof of authorization to work in the United States will be required at the time of hire. Prior to appointment, the successful candidate must pass a criminal history background check. Person hired may be required to use personal cell phone for work purposes.

Reasonable Accommodation:

Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the human resources office by calling 509-682-6440. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Equal Opportunity Employer:

Wenatchee Valley College is committed to a policy of equal opportunity in employment and student enrollment. All programs are free from discrimination and harassment against any person because of race, creed, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, the presence of any sensory, mental, or physical disability, or the use of a service animal by a person with a disability, age, parental status or families with children, marital status, religion, genetic information, honorably discharged veteran or military status or any other prohibited basis per RCW 49.60.030, 040 and other federal and laws and regulations, or participation in the complaint process. The following persons have been designated to handle inquiries regarding the non-discrimination policies and Title IX compliance for both the Wenatchee and Omak campuses: To report discrimination or harassment: Title IX Coordinator, Wenatchi Hall 2322M, (509) 682-6445, Dial 711, title9@wvc.edu.

To request disability accommodations:

Student Access Director, Wenatchi Hall 2133, (509) 682-6854,

TTY/TTD:

Dial 711, sas@wvc.edu. This recruitment announcement may not reflect the entire job description and can be changed and or modified at any time.

Job Type:

Part-time Pay:

From $18.36 per hour Ability to

Relocate:

Wenatchee, WA 98801: Relocate before starting work (Required)

Work Location:

In person