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Computer Systems Engineer / Architect
Fairhaven, MA

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Micro Technology Solutions, Inc.

Systems Engineer

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Job Description

Company Overview Micro Technology Solutions, Inc. has been a trusted provider of IT services since 1998, serving clients across Southeastern Massachusetts and Rhode Island. We specialize in delivering comprehensive onsite solutions that help organizations reduce operational costs while maintaining robust and secure IT environments. Our commitment to building long-term relationships ensures our customers receive personalized, dependable support every step of the way. Overview Systems Engineer (MSP) -
Fairhaven, MA Pay:
$65,000 - $85,000/year, based on experience About the role MTSi is a managed IT services provider based in Fairhaven, serving businesses across Southeastern Massachusetts and Rhode Island. We're looking for a Systems Engineer to be a senior technical resource for our clients: handling escalations, delivering projects, and making sure their systems are secure and reliable.

This is an in-person role. Your days are split between supporting clients from our Fairhaven office and working on-site at client locations. What you'll do Handle escalated support tickets remotely from the office and on-site at client locations Plan and deliver projects such as server migrations, network refreshes, Microsoft 365 and Azure rollouts, and security improvements Work with our sales team to scope and design solutions, then see them through to completion Conduct IT assessments and give clients clear, practical recommendations Help guide and develop junior technicians Coordinate with vendors and internal teams to resolve issues Take part in a shared on-call rotation Technologies you'll work with
Infrastructure:
Windows Server, Active Directory, Microsoft 365,
Azure, VMware, Hyper-V Networking:
Cisco, Fortinet, Meraki, SonicWall (firewalls, switching, wireless, VPN)
Security:
Application allowlisting, DNS filtering, vulnerability management, endpoint protection, MFA, SIEM, email filtering
Backup & DR:
Veeam and other backup/disaster recovery solutions MSP tools: RMM and PSA platforms for monitoring, ticketing, and documentation
VoIP:
On-premises and cloud-based phone systems What we're looking for 2+ years in a systems or network engineering role Solid hands-on experience with Windows Server, Microsoft 365, and firewall/network configuration Azure and security tooling experience is highly valued Experience with RMM and PSA tools; MSP background is a strong plus Strong troubleshooting skills and the ability to work independently Clear communication with both technical and non-technical people Valid driver's license and reliable transportation What we offer Health, dental, and vision insurance, plus an HSA option 401(k) with company match Paid time off, sick days, and holidays Disability coverage Paid training and certifications Mileage reimbursement for client travel Familiarity with solution architecture frameworks; ability to develop comprehensive system designs that meet client needs using RESTful APIs and service-oriented approaches. Experience supporting systems & applications support activities; troubleshooting complex software issues related to Pegasystems or other enterprise applications is advantageous. Understanding of SDLC (Software Development Life Cycle) methodologies such as Agile; ability to contribute effectively within collaborative development environments. Join us to be part of a passionate team dedicated to delivering innovative IT solutions! Your expertise will help shape the future of our clients' technology landscapes while advancing your career in a vibrant environment committed to excellence.
Pay:
$65,000.00 - $85,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Other Retirement and Savings