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Computer Systems Engineer / Architect
Traverse City, MI

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Independent Bank

AVP AI Platform Engineer

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Job Description

Be Proud, Be YOU, Be Independent! Are you an experienced Developer and/or Architect who is eager to grow their career in both Financial Services and AI Technology? If so, we need you! At Independent Bank, we live our values of Courage, Drive, Integrity, People-Focus, and Teamwork . We foster professional growth and embrace the collective strength of your unique experiences, ideas, and talents. Our inclusive, collaborative culture helps us deliver the best solutions for our clients and communities as we pursue our mission: Inspiring financial independence today, with tomorrow in mind! About the
Job:
As our AVP, AI Platform Engineer, you'll be at the center of building the future of AI at Independent Bank -designing, administering, securing, and continuously advancing the Bank's AI platforms and AI-enabled solutions. In this highly impactful role, you'll blend hands-on platform engineering with applied research and development, solution architecture, and operational support to turn innovative ideas into reliable, production-ready capabilities. You'll own and manage our enterprise AI tools-including n8n, Retell, and ChatGPT Enterprise-while designing and deploying local AI inference solutions that push the boundaries of what's possible. Partnering closely with business, technology, data, security, and risk teams, you'll deliver AI solutions that are not only secure, scalable, and resilient, but that also drive clear, measurable business value across the organization.
Why You Should Apply:
  • Competitive compensation package.
  • Accommodating and flexible paid time off.
  • A knowledgeable, goal-driven, and exciting team of colleagues.
  • Exposure to different areas of banking and the ability to work with leaders within the industry.
  • Community-focused events and volunteer opportunities.
What You Will Do:
  • Administer and support the Bank's AI platforms, including n8n, Retell, ChatGPT Enterprise, and related services, with responsibility for configuration, access, integrations, environments, vendor coordination, and platform lifecycle management.
  • Design, build, deploy, and maintain the AI platform capabilities, reusable services, development standards, integrations, and tooling that enable developers to securely create and operate AI-enabled workflows, automations, agents, and business solutions.
  • Design and implement local AI inference solutions, including hardware selection, deployment, networking, containerization, model hosting, security segmentation, performance tuning, and operational support.
  • Evaluate, test, benchmark, and recommend AI models, tools, frameworks, and infrastructure based on quality, latency, cost, security, reliability, and business fit.
  • Lead applied AI research and development efforts, creating proofs of concept and technical recommendations that can be transitioned into governed production solutions.
  • Establish and maintain technical standards for AI platform.
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Benefits

  • Paid Time Off (PTO)