The Senior L2 Production Support Engineer will provide application and production support for enterprise systems, troubleshoot incidents, and ensure application availability and stability in a production environment.
Required Skills
- Bachelor's DegreeRequired Skills
- Production Support
- Linux
- OpenShift
- Application troubleshooting
- Incident and problem managementDesired Skills
- Tomcat
- Java
- PythonResponsibilities
- Provide L2 production support for enterprise applications
- Monitor applications and troubleshoot production issues
- Perform incident investigation and root cause analysis
- Troubleshoot Linux and OpenShift environments
- Support application deployments and production releases
- Monitor system health and application performance
- Coordinate with development and infrastructure teams to resolve issues
- Maintain incident and technical documentation
- Participate in production support activities and escalation processes
- Support application stability and continuous improvement initiatives
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
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