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Data Warehousing Specialist
Hauppauge, NY
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North Atlantic States Carpenters Benefit Funds (NASCBF)

Member Records Specialist

Job Description

ABOUT US
North Atlantic States Carpenters Benefit Funds (NASCBF) is responsible for benefit plan operation in support of union carpenters in New York State and New England. We service approximately 24,000 active members and 22,000 retirees. The Funds are responsible for the operation of three retirement plans, a self insured, self administered health plan, and a vacation savings plan.
Job Title:
Member Records Specialist Department:
Member Data Reports To:
Member Services Manager & NY Health Manager Location:
Hauppauge, NY SUMMARY Assist in populating, updating, and maintaining member and dependent data records as required to support benefits administration by performing the duties below.
ESSENTIAL DUTIES AND RESPONSIBILITIES
( include, but are not limited to the following:) include, but are not limited to the following: Add new participants and/or dependents data or update existing participant and dependents demographics in the benefits administrative system. Including verifying proof documents. Complete process for Beneficiary Designation forms, including forwarding forms to participants, reviewing the forms for completeness, adding and/or changing beneficiaries in the system. Complete process for Electronic Notification Election for Pension and Annuity Funds. Complete process for changes in participant's Union Local in the benefits administration system. Communicate and meet with participants as needed. Opening and date-stamping the daily mail for the Pension, Annuity and Health Benefit Funds. Scanning documents into the electronic content management system Complete process for address changes, including forwarding Address Verification forms to participants, changing addresses in the ISSI system. Complete process for return mail for the Pension, Annuity, Health Funds and Vacation Funds. Issue New Participant packets, as needed. Review and research various reports relating to incorrect participant data. Using multiple resources correspond with participants, dependents, Local Unions offices etc. to obtain the correct information. Make any necessary corrections to participant demographics on computer systems. Review Divorce Documents to determine if further action is required with the Pension, Annuity and Health Funds. Assist with Receptionist coverage for lunch and midday breaks. Assist all the departments with certain processes. Perform other duties as may be assigned. Adhere to all NASCBF Policies, Procedures, and Standards of Conduct.
EDUCATION AND EXPERIENCE
Post-secondary education (minimum Associates degree or high school diploma and equivalent business experience). Experience in the field of employee benefits , a plus. Strong working knowledge of processing systems including proficiency in Microsoft Office suite. Ability to work in a team environment, multi-task, and willingness to cross-train in all areas. Detail oriented, excellent interpersonal, customer service and communication skills. Bilingual ability considered a plus
PHYSICAL REQUIREMENTS
Answering the telephone and assisting members. Regularly required to operate standard office equipment (personal computer, copy machine, fax machine, etc.). Ability to work on a computer up to 7 hours a day. Regularly required to sit for long periods of time, and occasionally stand and walk. Regularly required to use hands to operate computer and other office equipment. Close vision required for computer usage. Occasionally required to stoop, kneel, climb and lift up to 25 pounds.
Pay:
$48,000.00 - $53,000.00 per year
Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Application Question(s): On a scale of 1 to 5 (with 5 being Excellent and 1 being Poor) how would you rate your Microsoft Office and general computing skills
Education:
Associate (Preferred)
Experience:
member data entry: 2 years (Preferred) benefits administration and processing: 2 years (Preferred) customer service: 1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Other Retirement and Savings
  • Health and Wellness Programs
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