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Database Administrator
Richardson, TX

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Infosys

Database Administrator

Job Description

In the assigned Job Role of Infrastructure Consultant 1, your Area Of Responsibility will be as below:
  • Resolve Tier 1 incidents and assist in performing root cause analysis and documenting incidents, unresolved issues or security concerns, ensuring resolution using established tools and techniques
  • Participate in discussions with internal teams at onsite and offshore and execute onsite-specific activities as per agreed plan
  • Document methodologies, activities, and techniques to ensure knowledge sharing across teams and projects
  • Assist in preparing environments for deployment, execute deployment plans according to detailed instructions, and support post-deployment testing to validate release success
  • Support scheduled maintenance, emergency fixes, and system enhancements, adhering to defined procedures and best practices
  • Monitor system performance metrics, report deviations, and follow procedures for initial analysis and troubleshooting to ensure optimal system performance Your contribution to the team:
  • An agile mindset with effective communication and problem-solving skills.
  • The ability to work on areas related to incident, resolution and change management
  • Passion for innovating solutions that drive progress and meet future challenges.
  • A proactive approach to monitoring and resolving production issues
  • Ability to develop and enhance sector specific expertise
  • Commitment to continuous learning, knowledge sharing, and fostering teamdevelopment