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Database Administrator
Tyler, TX
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Required Application Materials A single PDF or Word document containing a resume, letter of interest, and a list of the names and contact information for three (3) professional references is required to apply.
Important Instructions:
When prompted to upload your "resume", upload your combined documents as one file. Please do not upload documents to "Cover Letter" or "References". If the required application materials were not uploaded at the "resume" prompt, please withdraw your application, and re-apply to upload your combined documents as one file. Job Summary The Data Integrity & Donor Services Specialist is responsible for ensuring the accuracy, consistency, and reliability of constituent and gift data within University Advancement systems. This position plays a key role in supporting fundraising by managing gift processing, maintaining constituent records, coordinating donor acknowledgments and thank-you correspondence, and supporting stewardship activities. The position serves as a critical link between gift administration, data management, donor stewardship, and fundraising operations, helping ensure that gifts are processed accurately and promptly, donors are appropriately acknowledged, and advancement data remains complete and reliable. The position may work after-hours or weekends for various University or fundraising events as needed. Major Responsibilities/Duties/Critical Tasks Process charitable gifts, pledges, pledge payments, matching gifts, and other contributions in the advancement database. Review gift documentation to ensure gifts are accurately recorded and appropriately designated. Maintain supporting documentation for gifts and pledges in accordance with University policies and procedures. Assist with pledge entry, installment schedules, adjustments, and write-offs. Coordinate with University departments as needed to resolve gift processing or fund designation questions. Assist with gift reconciliation and identification of discrepancies between advancement and financial systems. Support fiscal year-end and calendar year-end gift processing activities. Ensure timely and accurate processing of gifts to support donor receipting and acknowledgment. Manage the acknowledgment process for charitable gifts. Generate and distribute gift receipts, acknowledgment letters, and other donor correspondence. Coordinate personalized thank-you letters and acknowledgments for University leadership, deans, development officers, and other appropriate representatives. Maintain acknowledgment templates and processes to ensure correspondence is accurate, timely, and consistent. Track acknowledgments requiring signatures, personalization, or special handling. Identify significant or unusual gifts requiring additional acknowledgment or follow-up. Support donor stewardship activities, including preparation of donor correspondence, reports, and recognition materials. Assist with stewardship of endowed and restricted funds by maintaining accurate donor, fund, and gift information. Support annual endowment reporting and other donor reporting processes. Maintain donor recognition information and assist with recognition lists, giving societies, donor walls, and other recognition programs. Work with development and donor relations staff to ensure donor preferences and recognition requests are accurately documented. Assist with tracking stewardship commitments and donor-related follow-up. Maintain accurate and complete constituent records within the advancement database. Process biographical and demographic updates, including names, addresses, contact information, employment, education, relationships, and communication preferences. Review and resolve duplicate constituent records. Maintain household, spouse, organization, and relationship information. Process returned mail, address updates, deceased notifications, and other record changes. Conduct routine data audits to identify incomplete, inconsistent, or inaccurate information. Research and resolve data discrepancies. Assist with establishing and maintaining data standards, naming conventions, coding practices, and documentation. Perform data cleanup projects and support ongoing efforts to improve the overall quality of advancement data. Follow established gift acceptance, data management, and donor confidentiality policies. Help ensure advancement records comply with institutional policies, donor intent, and applicable charitable giving requirements. Identify recurring data quality issues and recommend process improvements. Document procedures related to gift processing, acknowledgments, stewardship, and data maintenance. Assist with testing and quality assurance when system changes or new processes are implemented. Protect confidential donor and constituent information and maintain appropriate discretion when handling sensitive information. Respond to questions from development officers and University partners regarding gifts, donor records, acknowledgments, and constituent information. Assist with special projects related to data cleanup, donor stewardship, reporting, and advancement operations. Partner with colleagues across Advancement to improve workflows and strengthen the donor experience. Provide backup support for other Advancement Services functions as needed. Perform other duties as assigned. Required Education/Experience Bachelor's degree in related field. Two (2) years of experience in data management, gift processing, donor relations, fundraising operations, financial administration, or a related field. Demonstrated experience working with detailed records and maintaining a high degree of accuracy. May accept a combination of education and experience. Preferred Education/Experience Experience in higher education advancement or nonprofit fundraising. Experience with Blackbaud Raiser's Edge NXT. Experience processing charitable gifts and pledges. Experience with donor acknowledgments, stewardship, or donor relations. Experience performing database audits, data cleanup, or constituent record maintenance. Accompanying Knowledge, Skills, Abilities and Competencies Strong attention to detail and commitment to accuracy. Excellent organizational and time-management skills. Ability to manage multiple priorities and meet time-sensitive deadlines. Strong written communication skills, particularly for donor correspondence. Ability to identify discrepancies and investigate data-related issues. Strong customer service orientation and ability to work collaboratively with internal and external constituents. Ability to handle confidential donor and financial information appropriately. Proficiency with Microsoft Excel and other standard office applications. Experience with a fundraising CRM or donor database preferred; experience with Blackbaud Raiser's Edge NXT is highly desirable. Understanding of gift processing, donor stewardship, or advancement operations preferred. About The University of Texas at Tyler The University of Texas at Tyler is part of the prestigious University of Texas System that includes 14 institutions located throughout the state. Founded in 1971, UT Tyler today enrolls 10,000 students and consists of six colleges. Designated an R2 research institution by the Carnegie Classification of Institutions of Higher Education, UT Tyler supports our surrounding region through innovation intended to uplift communities, spearhead sustainability initiatives, preserve ecosystems and support entrepreneurship. UT Tyler has the highest Carnegie classification in East Texas. Our beautiful Tyler campus features more than 200 acres nestled along a lake and surrounded by thick pine and oak forests, providing a picturesque location for study and recreation. We also offer instructional sites at The University of Texas Health Science Center at Tyler and in Palestine, Longview, and Houston. With more than 80 bachelor's, master's and doctoral degree programs offered, UT Tyler provides a wealth of learning opportunities and dynamic programs. For more information, please visit https://www.uttyler.edu/about/. Why work for UT Tyler?
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Why Work for UT Tyler? Additional Information The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position is security-sensitive and subject to Texas Education Code Section 51.215, which authorizes the employer to obtain criminal history record information. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire. For more information regarding benefits offered by UT Tyler, please visit https://www.uttyler.edu/offices/human-resources/employees/benefits. EEO Statement The University of Texas at Tyler is an Equal Employment Opportunity Employer.