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Now viewing: Data Center Site Manager
SU
Salute US
Data Center Site Manager
Job Description
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Site Manager to join our team and drive our relationships with hyperscale clients to new heights.
The DCSM serves as an expert technical resource reporting to the Regional Director and interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, standby diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.
Managing and overseeing datacenter site services, resources, and deployment across the data center for the client.
Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levelsAnalyzing production operations andinitiatecorrective actions to ensure operational stabilityInitiate andestablishquality standards for the Datacenter teams and manage those initiatives through to completionLearn, live, and coach the Salute culture and values. Lead through change and challenge by bringing clarity, generating energy, and delivering successOperate, monitor,maintain, and respond to abnormal conditions in facilities systems.
Complete planned and ad-hoc preventive maintenance work assignmentsrequiringthe skill and direction of several engineering, mechanical, and maintenance tradesConduct periodic inspections of building systems, i.e., HVAC, electrical distribution,maintainmechanical equipment rooms to ensure clean and safe conditionsRapid response, investigation, and management of indoor emergency situations and air quality complaintsHavea completeworking knowledge on creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of workMonitor performance/note deficiencies of service contractors and recommend changes as necessaryManaging the workload across all shifts and resources, ensuring a balanced approach to work activity,tasksand the accomplishment of results and outcomes.
In collaboration with the Human Resources manager, performing the functions and planningregardingshift cycles, people and resource deployment, payment, salaries, and other related staff activities, as they may arisePerform other related duties and responsibilities as assigned by managementAdditional responsibilities will include but not limited to:
Manage multiple complex projects simultaneouslyEstimate cost of client installationsAnalyze and interpret complex project documents such as AutoCAD and VisioAnalyze and propose solutions with limited informationInterpret instructionsfurnishedin written, oral,diagramor schedule formAdvanced analytical and quantitative skillsExcellent verbal and written communications skills to effectively respond to sensitive and complex issuesThe ability to create effective presentations and communicate with both internal and external customersA demonstrated commitment to customer service for both coworkers and customersExperience developing operating and maintenance standards and project tracking/management documentsKnowledge of applicable laws and ordinances in performing data, communications, and MEP projectsThe skill to provide oversight to team members for guidance and coachingExperience working well under pressure with a proactive approachExcellent attention to detail, strong organizational skills, and a willingness to acceptnew ideasand proceduresExperience using Microsoft office tools like Excel, PowerPoint, and Word to create presentations and reportsEnhance existing skill setsDirect operations, technical and engineering personnel to ensure established processes and procedures are followedPerform, or oversee and manage the periodic audits of maintenance MOPs, equipmentSOPsand Emergency Operator Procedures (EOPs) to ensure quality, accuracy, and conformance with company standards and industry best practicePerform periodic audits of site Change Management activity, to ensure accuracy of information and quality of supporting documentationCollect and report operating metrics for sites to track andmonitorsite performance and efficiencyCoordinate major activities among sites and track major outstanding issues to resolutionProvide input for and drive the development of client improvement solutions to includeaccuratedescriptions,savings potential, and cost estimatesDevelop operating standards, processes, and procedures, rules, and regulationsReview drawings and perform site surveys toidentifymechanical, electrical, and control systems and facility operational characteristicsManage relationships with customer, property management and internal teams and external stakeholders, where applicable andrequired.
Knowledge of the electrical and mechanical systems used in a data center environment,including:
Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handlingunitsand CRAC units.
Good observation skills and problem-solving ability.
Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Data Center Site Manager:
The Data Center Site Manager, (DCSM) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues.The DCSM serves as an expert technical resource reporting to the Regional Director and interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, standby diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.
Responsibilities:
Empowering a culture of safety, security, compliance, and transparency in allaspectof datacenter activitiesLeading and managing a team of high-performing individual contributors at a data center site and their ongoing talent developmentFinancial administration of site activities and staff members, tracking budgets,paymentsand pay cycles.Managing and overseeing datacenter site services, resources, and deployment across the data center for the client.
Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levelsAnalyzing production operations andinitiatecorrective actions to ensure operational stabilityInitiate andestablishquality standards for the Datacenter teams and manage those initiatives through to completionLearn, live, and coach the Salute culture and values. Lead through change and challenge by bringing clarity, generating energy, and delivering successOperate, monitor,maintain, and respond to abnormal conditions in facilities systems.
Complete planned and ad-hoc preventive maintenance work assignmentsrequiringthe skill and direction of several engineering, mechanical, and maintenance tradesConduct periodic inspections of building systems, i.e., HVAC, electrical distribution,maintainmechanical equipment rooms to ensure clean and safe conditionsRapid response, investigation, and management of indoor emergency situations and air quality complaintsHavea completeworking knowledge on creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of workMonitor performance/note deficiencies of service contractors and recommend changes as necessaryManaging the workload across all shifts and resources, ensuring a balanced approach to work activity,tasksand the accomplishment of results and outcomes.
In collaboration with the Human Resources manager, performing the functions and planningregardingshift cycles, people and resource deployment, payment, salaries, and other related staff activities, as they may arisePerform other related duties and responsibilities as assigned by managementAdditional responsibilities will include but not limited to:
Manage multiple complex projects simultaneouslyEstimate cost of client installationsAnalyze and interpret complex project documents such as AutoCAD and VisioAnalyze and propose solutions with limited informationInterpret instructionsfurnishedin written, oral,diagramor schedule formAdvanced analytical and quantitative skillsExcellent verbal and written communications skills to effectively respond to sensitive and complex issuesThe ability to create effective presentations and communicate with both internal and external customersA demonstrated commitment to customer service for both coworkers and customersExperience developing operating and maintenance standards and project tracking/management documentsKnowledge of applicable laws and ordinances in performing data, communications, and MEP projectsThe skill to provide oversight to team members for guidance and coachingExperience working well under pressure with a proactive approachExcellent attention to detail, strong organizational skills, and a willingness to acceptnew ideasand proceduresExperience using Microsoft office tools like Excel, PowerPoint, and Word to create presentations and reportsEnhance existing skill setsDirect operations, technical and engineering personnel to ensure established processes and procedures are followedPerform, or oversee and manage the periodic audits of maintenance MOPs, equipmentSOPsand Emergency Operator Procedures (EOPs) to ensure quality, accuracy, and conformance with company standards and industry best practicePerform periodic audits of site Change Management activity, to ensure accuracy of information and quality of supporting documentationCollect and report operating metrics for sites to track andmonitorsite performance and efficiencyCoordinate major activities among sites and track major outstanding issues to resolutionProvide input for and drive the development of client improvement solutions to includeaccuratedescriptions,savings potential, and cost estimatesDevelop operating standards, processes, and procedures, rules, and regulationsReview drawings and perform site surveys toidentifymechanical, electrical, and control systems and facility operational characteristicsManage relationships with customer, property management and internal teams and external stakeholders, where applicable andrequired.
Qualifications:
A minimum of 3+ years ofdirectly relatedexperience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systemsHigh school diploma or general education degree (GED) and two+ years experience in electrical systems,refrigerationand/or HVAC. Or equivalent combination of education and experience.Knowledge of the electrical and mechanical systems used in a data center environment,including:
Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handlingunitsand CRAC units.
Good observation skills and problem-solving ability.
Physical Requirements:
Ability to lift and carry heavy equipment, up to 40lbs. Ability to climb ladders and multiple flights of stairs to access elevated equipmentAbility to stand forlong periodsof time in various work environmentsAbility to bend, stoop, kneel, and reach for equipment related tasksBasic physical fitness to respond quickly to emergency situations and navigate areas quicklyAbility to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies. Good hand-eye coordination and dexterity for working with small components and connectorsClear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glassesAbility to differentiate between color-coded warning signs, labels, and cablesAbility to work in environments with a widevarietytemperature inside a facilityAbility to work outdoors in various weather conditions, including extreme temperatures, rain, or snowCapability to work in environments with elevated noise levels while wearing hearing protectionPossession of a valid drivers license for work-related travel, asrequiredIf you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.