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IT Manager / Director
Adairsville, GA
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The Information Technology Manager (IT Manager) oversees Home Legend's information technology systems, infrastructure, security, technology-related equipment, and business technology needs. The IT Manager partners with leadership and employees across the organization to maintain reliable and secure systems, support business operations, evaluate technology needs, and implement improvements. The IT Manager should have broad working knowledge of technology hardware, business systems, IT security, system administration, technical configurations, EDI technology, and other business management solutions.
Essential Duties and Responsibilities:
The IT Manager:
Plans and recommends technology upgrades and improvements to support company growth and changing business needs. Maintains the security, reliability, and availability of company IT systems, within the scope of the position and available resources. Leads and coordinates IT projects, including the implementation, transition, and deployment of new systems and services. Monitors the performance, cost, and effectiveness of IT systems and recommends improvements to infrastructure and processes. Helps develop and maintain IT infrastructure strategy, architecture, and processes appropriate to the company's size and business needs. Partners with leadership and key stakeholders to understand business requirements and develop or coordinate technology solutions. Evaluates technology vendors, services, hardware, and software and manages vendor relationships as appropriate. Administers business management systems and coordinates with external technology providers and support partners as needed. Administers Microsoft 365 and other company technology platforms. Maintains appropriate data backup and business continuity processes. Troubleshoots hardware, software, connectivity, and other internal IT issues and coordinates resolution of more complex issues with external providers when appropriate. Recommends and coordinates the purchase, deployment, and replacement of technology equipment. Sets up computers, software, and other IT equipment for new and transitioning employees. Supports technology needs across the company's U.S. and offshore offices and coordinates remote support as needed. Maintains appropriate documentation of systems, vendors, configurations, procedures, and other critical IT information. Stays informed of relevant technology, cybersecurity, and business-system developments and recommends changes when appropriate.
Job Skills Required:
Strong technical, analytical, and problem-solving skills Strong communication and interpersonal skills Ability to prioritize and manage multiple IT needs and projects Sound judgment and decision-making Ability to work independently while collaborating effectively with leadership, employees, vendors, and external IT providers Project leadership and organizational skills Personal integrity and discretion in handling company information and systems Knowledge of Microsoft Dynamics 365 Business Central (BC) and EDI technology preferred Ability and willingness to travel between local Georgia offices and to California periodically
Education and Experience:
Bachelor's degree or higher in Information Technology, Computer Science, or a related field preferred Five years of IT experience, including demonstrated responsibility for IT systems, projects, or leadership Experience supporting a multi-location organization preferred Experience supporting and administering productivity, communications, cybersecurity, EDI, data storage, and other business system solutions, as well as managing technology vendors preferred
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Are you available to work in-office daily? Please note, this is not a remote position.