We are looking for an experienced IT leader to guide and support the organization's technology operations in Brunswick, Maine. This Long-term Contract position is suited for a hands-on, detail-oriented individual who can balance strategic direction with direct involvement in systems administration, user support, infrastructure oversight, and security. The role will partner closely with organizational leadership to strengthen day-to-day technology performance while planning for future needs across a Microsoft-centered environment.
Responsibilities:
- Direct the administration and ongoing support of Microsoft 365 services, including collaboration, messaging, file sharing, and productivity platforms.
- Oversee identity and access management by maintaining user accounts, permissions, directory services, and secure authentication controls.
- Manage Windows endpoints and device policies through modern management tools, ensuring consistent configuration, compliance, and reliability.
- Provide advanced technical support for workstations, servers, mobile hardware, network connectivity, and business-critical applications.
- Maintain core infrastructure such as wireless networks, firewalls, switching equipment, remote access tools, and other connected systems.
- Establish and monitor backup, recovery, and continuity practices to protect data availability and reduce operational risk.
- Coordinate employee technology lifecycle activities, including provisioning, access setup, software licensing, and offboarding processes.
- Work with external vendors on purchasing, support agreements, asset planning, and service performance while helping lead upgrades and implementation efforts.
- Develop and maintain IT standards, system documentation, security procedures, and recommendations that improve performance and operational efficiency.
- Collaborate with leadership on technology priorities, budgeting considerations, and longer-term planning while offering guidance to staff and end users.