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IT Manager / Director
Lee, MA

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Onyx Specialty Papers

Director of Shared Services

Job Description

Job Summary Onyx Specialty Papers, a specialty paper manufacturing company located in Lee MA, is looking for a Director of Shared Services to fill a full-time position. The Director of Shared Services will oversee and integrate our core operational pillars: Human Resources, Information Technology and Finance. As a key leadership figure in our 140-person company, you will ensure alignment of daily back-office execution with the business' objectives and strategic plans. This role requires an agile, hands-on leader who can mentor specialized functional managers and individual contributors, unify cross-functional workflows, and ensure strict regulatory compliance. Responsibilities Departmental Leadership and Process Integration Guide and evaluate your four direct reports to maximize efficiency, performance and professional development Build and optimize workflows connecting HR, IT, and Finance to eliminate organizational friction (e.g. cross departmental onboarding/offboarding) Oversee business contract negotiations for software licensing, insurance policies, third party consultants (auditors, legal, accounting, etc), and office equipment Collaborate with other members of the Leadership Team (President, Director of Manufacturing and Technical and Quality Director) to develop and executive strategic business plans Finance and Accounting Oversight Partner closely with Controller to review organizational budgets, monitor cash flow trends, and deliver clear, actionable financial data to the leadership team. Ensure entreprise-wide compliance with tax regulations, external financial audits, and local/federal statutory mandates. Serve as point person for banking relationships. Human Resources Strategy Support the HR Manager in refining competitive compensation bands and benefit offerings, growing recruitment pipelines, and maintaining standard operating procedures. Ensure adequate staffing levels to achieve business objectives, lead annual succession bench strength planning processes, and champion organizational and individual development initiatives Promote a positive work culture through deployment of best communication practices, and maximizing associate engagement IT and Systems Infrastructure Collaborate with the IT staff to routinely evaluate, update, secure and monitor the company's hardware and software systems Govern standard business data protection guidelines, cybersecurity best practices, and emergency systems disaster recovery protocols Develop and manage the annual IT budget, as well as the multiyear IT investment plan to ensure business needs are being met cost effectively
Required Qualifications and Skills Experience :
7+ years of progressive professional experience across corporate operations, finance, and/or HR environments.
Leadership :
3+ years managing direct, specialized reports in a small-to-mid sized business/organization.
Functional Versatility :
Outstanding capacity to navigate fluidly between long-term planning and granular operations problem-solving Tech
  • Savvy
  • Practical familiarity with software ecosystems (i.e Microsoft Office Suite) and enterprise resource planning software (i.e. Epicor) and comfortable learning about new IT tools Communication
  • Superb empathetic and verbal communication skills suited for executive level and frontline associate coaching Education
  • Bachelors degree in Business Administration, Management, Finance, Human Resources, or an equivalent combination of career experience
Pay:
$120,000.00
  • $160,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance On-site gym Paid sick time Paid time off Vision insurance
Work Location:
In person