Find & Apply For IT Manager / Director Jobs in Bemidji, Minnesota

ABOUT US

Peterson Sheet Metal and Robert Gibb & Sons, Inc. are affiliated, family-rooted companies providing mechanical construction and fabrication services across multiple states. Together, our organizations generate more than $100 million in combined annual revenue and employ skilled field and office professionals throughout a growing multi-state operation. Robert Gibb & Sons has served its customers since 1915, and both companies share a longstanding commitment to craftsmanship, safety, quality, and lasting customer relationships. As our organizations continue to grow, we remain focused on strengthening our teams, investing in our employees, and building successful careers for the future. Lead reliable, secure IT operations as an IT Manager. You'll guide technology teams, maintain infrastructure, and deliver projects that help employees work effectively.

Your impact:

By strengthening IT service management and business continuity planning, you help employees stay productive and the organization recover from disruptions.

POSITION SUMMARY

Peterson Sheet Metal and Robert Gibb & Sons are seeking an experienced, hands-on IT Manager to lead and manage technology operations across our Minnesota and North Dakota locations. The IT Manager will assume ownership of the organization's day-to-day and long-term technology needs, including outsourced IT provider management, infrastructure, cybersecurity, user support, hardware and software standards, technology projects, budgeting, and multi-location systems coordination. This position requires an experienced IT professional who can independently evaluate needs, establish priorities, solve problems, manage vendors, and execute technology initiatives with limited supervision. The successful candidate will be comfortable working at both the strategic and hands-on levels, from negotiating service agreements and planning infrastructure improvements to troubleshooting operational issues when immediate support is needed.

KEY RESPONSABILITIES IT

Leadership and Operations Lead the organization's IT function and assume primary responsibility for technology operations across Peterson Sheet Metal and Robert Gibb & Sons. Establish technology priorities, standards, procedures, and long-term plans that support business operations and organizational growth. Serve as the primary internal authority for IT-related decisions, issues, projects, purchases, and vendor relationships. Evaluate current systems, processes, risks, and service arrangements and recommend practical improvements. Balance immediate operational support needs with longer-term technology and infrastructure priorities. Provide clear recommendations to company leadership regarding technology risks, investments, projects, and service requirements. Maintain accurate IT documentation, system inventories, network information, vendor records, licensing information, and technology procedures. Outsourced IT Provided and Vendor Management Lead the evaluation, selection, and management of outsourced IT providers and other technology vendors. Review, negotiate, and administer IT service agreements, contracts, renewals, pricing, scopes of work, and service-level expectations. Monitor vendor performance, service quality, responsiveness, project delivery, and contract compliance. Hold providers accountable for unresolved issues, recurring problems, service delays, and agreed-upon deliverables. Review vendor recommendations and ensure proposed services and purchases align with operational needs and company priorities. Review IT invoices, project costs, licensing expenses, and service charges for accuracy and value. Coordinate vendor access to company systems, facilities, equipment, and employees. Infrastructure and Systems Management Oversee Windows workstations, laptops, iPads, mobile devices, printers, servers, networks, telecommunications, and related infrastructure. Administer and maintain Microsoft Hyper-V hosts and virtual machines, including configuration, updates, performance monitoring, and troubleshooting. Administer or oversee Microsoft Active Directory, user accounts, permissions, group policies, device access, and security controls. Support Microsoft 365 and other companywide business applications. Ensure systems, devices, servers, and applications are properly configured, maintained, updated, secured, and documented. Oversee network connectivity and technology support across Bemidji, Fargo, Chanhassen, Bismarck, and active jobsites. Establish consistent technology configurations and equipment standards across company locations. Coordinate equipment replacement, lifecycle planning, warranty management, licensing, and technology asset inventory. Ensure appropriate backup, recovery, monitoring, and business-continuity processes are in place and tested. Cybersecurity and Risk Management Develop and maintain appropriate cybersecurity standards, controls, policies, and employee practices. Oversee endpoint protection, multifactor authentication, access controls, software updates, vulnerability management, email security, backups, and data protection. Evaluate cybersecurity risks and recommend practical measures to protect company, employee, financial, customer, and project information. Lead the response to suspected phishing, malware, unauthorized access, data loss, or other security incidents. Coordinate cybersecurity investigations, remediation, documentation, and communication with external providers and company leadership. Conduct or coordinate periodic access reviews, risk assessments, recovery testing, and employee cybersecurity education. Ensure access is removed or modified promptly when employees separate from the company or change positions. Technology Projects and Integration Plan, coordinate, and execute technology and infrastructure projects from initial evaluation through implementation and closeout. Lead projects involving network improvements, server infrastructure, equipment deployments, software implementations, system integrations, office openings, and company expansion. Plan and manage the consolidation or integration of technology environments between affiliated companies. Develop project scopes, schedules, budgets, responsibilities, risk controls, testing plans, and implementation requirements. Coordinate internal employees, leadership, vendors, and service providers throughout each project. Minimize operational disruption during system changes, migrations, upgrades, and implementations. Document completed projects, configurations, decisions, and ongoing support requirements. Employee Technology Support Ensure employees receive timely and effective technology support across offices, warehouses, shops, jobsites, and remote work locations. Establish a clear process for submitting prioritizing, escalating, tracking, and resolving support requests. Troubleshoot and resolve complex technology issues that cannot be addressed through routine support channels. Identify recurring problems and implement long-term solutions rather than relying solely on temporary fixes. Coordinate technology setup for new employees, transfers, position changes, and separations. Work with Human Resources, Payroll, Accounting, Operations, and managers to ensure employees receive appropriate equipment and system access. Develop clear instructions and training resources for commonly used systems and technology procedures. Budgeting and Technology Planning Develop, manage, and monitor the organization's IT operating and capital budgets. Forecast technology costs, equipment replacements, licensing expenses, infrastructure needs, and upcoming projects. Evaluate purchases based on business need, security, compatibility, serviceability, and total cost of ownership. Maintain renewal calendars for service agreements, subscriptions, warranties, software licenses, and technology contracts. Present technology recommendations, cost comparisons, risks, and investment priorities to company leadership. Identify opportunities to improve service, reduce unnecessary expenses, standardize purchasing, and strengthen vendor accountability.

REQUIRED QUALIFICATIONS

Required Five to eight years of progressively responsible information technology experience. Demonstrated experience managing IT operations, infrastructure, technology vendors, or outsourced IT providers. Hands-on experience with Microsoft Active Directory, Windows environments, Microsoft 365, user administration, permissions, group policies, and endpoint support. Experience supporting server infrastructure, networks, workstations, mobile devices, and multi-location operations. Experience reviewing service agreements, vendor proposals, scopes of work, pricing, and technology contracts. Experience planning and executing infrastructure, system migration, or technology implementation projects. Working knowledge of cybersecurity controls, access management, endpoint protection, backups, incident response, and business continuity. Ability to evaluate technical issues independently and make practical business recommendations. Strong project-management, organization, documentation, communication, and problem-solving skills. Ability to explain technical risks and recommendations clearly to nontechnical employees and leaders. Ability to manage multiple priorities and respond appropriately to urgent technology issues. Ability to protect confidential employee, financial, customer, project, and company information. Valid driver's license and ability to travel between company locations and jobsites. Preferred Bachelor's degree in information technology, computer science, information systems, cybersecurity, or a related field. Experience working for or managing a managed service provider or outsourced IT provider. Experience supporting construction, manufacturing, field-service, or multi-branch organizations. Experience supporting Microsoft Entra ID, Intune, SharePoint, Teams, VPNs, firewalls, and mobile-device management. Experience integrating or consolidating systems following an acquisition or organizational change. Experience with technology budgeting, contract negotiation, vendor selection, and performance management. Relevant certifications such as Microsoft, CompTIA Network+, Security+, CISSP, ITIL, or comparable credentials. Familiarity with construction ERP, accounting, payroll, project-management, or field-service systems. Physical and Work Requirements Ability to work at a computer for extended periods. Ability to install, connect, move, and inspect computers, monitors, network equipment, printers, and related technology. Ability to occasionally lift and carry technology equipment weighing approximately 30-40 pounds. Ability to travel regularly between company offices, warehouses, shops, and jobsites in Minnesota and North Dakota. Ability to work in office, warehouse, shop, and active construction environments. Occasional evening or weekend availability may be required for system maintenance, implementations, outages, or security incidents.

WHAT WE OFFER A

newly established IT leadership position with the opportunity to take ownership of technology operations across Peterson Sheet Metal and Robert Gibb & Sons. The ability to establish technology standards, improve systems, strengthen vendor accountability, and shape the organization's long-term IT direction. Broad responsibility for infrastructure, cybersecurity, technology projects, vendor management, employee support, budgeting, and multi-location operations. The opportunity to lead meaningful technology improvements across offices, warehouses, shops, and active construction jobsites. Direct collaboration with company leadership and operational teams. Competitive compensation based on experience, a performance-based company bonus opportunity, and a comprehensive benefits package. The stability of well-established, multigenerational companies with strong reputations in the mechanical construction industry is important.

Pay:

$70,000.00 - $80,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person