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Cloud Capacity Manager / Infrastructure Service Manager Remote in Clifton, NJ, US

• Posted 3 hours ago

• Updated 1 hour ago Full Time Part Time On-site Fitment Dice Job Match Score™ 🔢 Crunching numbers... Job Details Skills Durable Skills Informatica EDC IT Infrastructure FOCUS Service Level Documentation Roadmaps Dashboard Stakeholder Communications Quality Assurance Scalability Root Cause Analysis Continuous Improvement IT Service Management Service Delivery Service Management Servers STaaS Collaboration Analytical Skill Conflict Resolution Problem Solving Supervision ITIL VMware Cisco Managed Services Shared Services Agile DevOps Capacity Management Forecasting Demand Management Management Microsoft Azure Amazon Web Services Risk Management API Cloud Computing Optimization Communication Durable Skills Informatica EDC IT Infrastructure FOCUS Service Level Documentation Roadmaps Dashboard Stakeholder Communications Quality Assurance Scalability Root Cause Analysis Continuous Improvement IT Service Management Service Delivery Service Management Servers STaaS Collaboration Analytical Skill Conflict Resolution Problem Solving Supervision ITIL VMware Cisco Managed Services Shared Services Agile DevOps Capacity Management Forecasting Demand Management Management Microsoft Azure Amazon Web Services Risk Management API Cloud Computing Optimization Communication Summary IT Infrastructure Capacity Management Service Owner - Cloud capacity management

Essential Skills:

IT Infrastructure Capacity Management Service Owner - Cloud capacity management

Skills:

IT Service Management Consulting~

Digital :

Informatica Enterprise Data Catalog (EDC)~

Service Management Experience Required:

6-8 Years Primary skills: Strong understanding of cloud capacity management. Strong understanding of forecasting and demand management. Experience managing Azure and AWS provider capacity. Strong knowledge of capacity risk management and assessment. Clear understanding application capacity and resilience. Experience with data, API s and capacity intelligence. Practical experience with capacity governance and controls. Knowledge of capacity constraint mitigation and cloud resource capacity optimization. Strong experience with executive and stakeholder communication. Primary focus IT Infrastructure Capacity Management service ownership and service management

Key Responsibilities:

Support end-to-end ownership of assigned infrastructure services, with focus on availability, reliability, utilization, adoption, and service-level performance. Maintain service documentation, roadmaps, performance dashboards, operational metrics, and stakeholder communications. Coordinate service activities across architecture, engineering, quality assurance, operations, product, and project teams. Facilitate service reviews, track actions, analyze trends, and communicate service performance, risks, and improvement priorities. Serve as a point of contact for service inquiries, operational concerns, and stakeholder feedback. Assist with service strategy, design, transition, operations, and lifecycle activities. Identify practical opportunities to improve service quality, efficiency, scalability, and cost effectiveness. Support incident follow-up, root cause analysis, corrective actions, and continuous improvement initiatives. Prepare clear communications for service releases, changes, performance updates, and improvement activities.

Required Qualifications:

3+ years of experience in IT service management, infrastructure operations, service delivery, or a related field. Working knowledge of ITIL practices and service management principles. Experience supporting infrastructure services such as servers, networks, storage, cloud platforms, or related technologies. Experience coordinating work across technical teams and business stakeholders. Ability to interpret service metrics, identify trends, and translate findings into clear actions and updates. Strong written and verbal communication, organization, analytical thinking, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment with limited supervision. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.

Preferred Qualifications:

ITIL Foundation certification or equivalent practical experience. Exposure to Microsoft Azure, AWS, VMware, Cisco, or comparable infrastructure technologies. Experience working in a managed services, enterprise infrastructure, or shared-services environment. Familiarity with Agile delivery methods and DevOps practices.

Preferred Skills:

Strong understanding of cloud capacity management. Strong understanding of forecasting and demand management. Experience managing Azure and AWS provider capacity. Strong knowledge of capacity risk management and assessment. Clear understanding application capacity and resilience. Experience with data, API s and capacity intelligence. Practical experience with capacity governance and controls. Knowledge of capacity constraint mitigation and cloud resource capacity optimization. Strong experience with executive and stakeholder communication. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

91018020

Position Id:

PDT - 12364-13499-1794322946

Posted 3 hours ago Company Info About Purple Drive Technologies LLC Founded in 2007, Purple Drive started as a tech solutions firm and has grown into a full-service consulting and talent partner. We help businesses navigate complex technology challenges while connecting top professionals with career-defining opportunities. We believe in transforming businesses through smart IT solutions and empowering technologists to grow their expertise through challenging projects and meaningful partnerships. Built on over 20 years of trusted relationships, we create success stories for both our clients and the talented professionals who drive innovation forward.