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IT Manager / Director
Delaware Water Gap, PA
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Posting Job Title Technical Manager Locations PA Delaware Water Gap Employment Type Full Time Date Posted 13-Aug-2026 Relocation Support Yes
Description & Requirements
Smurfit Westrock (
NYSE:
SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
Position:
Technical Manager Job Code:
ENEVM3 +
Mgr I, Environmental Eng Location:
Delaware Water Gap, PA The Opportunity:
The Mill Technical Manager provides technical support to daily manufacturing operations by having overall responsibility for the personnel safety, environmental impact, quality, cost, and performance for the paper machines within the mill facility. In this position you will lead and coordinate efforts and activities utilizing your knowledge and experience to achieve key performance metrics that support overall mill and company goals. The Mill Technical Manager reports to the General Manager. How You will impact
Smurfit Westrock:
Manage facility approved chemical inventory and Hazard Communication Program
Manager of mill quality program and technical customer service
Mill contact for technical customer service. Coordinate with sales and company technical service groups to manage quality and product certification issues.
Manage mill manufacturing specifications and quality records
Manage quality claims investigation and resolution.
Maintain operation and calibration of paperboard testing equipment.
Plays lead role in hosting customer site visits and audits
Provide technical support to production and maintenance departments Other responsibilities to include: Mill Environmental Coordinator Coordinate and manage all mill environmental permits and programs. Major areas include NPDES, stormwater (SWPPP), air emissions, SPCC, chemical management and reporting, hazardous waste, pollution and spill prevention, and waste minimization.
Point of contact for paper and local authorities.
Manage all aspects of environmental reporting, permitting, and record keeping.
Lead facility contact for regulatory visits or inspections, and program audits. Site Product Stewardship Coordinator Responsible for ensuring product safety, compliance, and that customer expectations are met.
Manage and respond to customer inquiries and requests related to the areas of product safety, regulatory compliance, customer requirements, or other issues related to the use of our products.
Manage facility good manufacturing program including approval and control of raw materials, operational controls related to housekeeping and food safety, product traceability and recall, routine analytical and microbiological testing of paperboard, and maintaining records and documentation. Site Forestry Certification Coordinator Overall responsibility for facility aspects of maintaining multi-site certifications.
Conducts annual training and internal program audits.
Provide technical assistance to the manufacturing operation
Be an operational resource by providing technical expertise.
Manage paperboard coating formulation and preparation process
Overall responsibility for mill process chemical applications and use.
Approval and execution of machine trials for process improvement and/or cost reduction.
Assist in
ISO 9001
certification audits
Quality Metrics
Water treatment plant metrics
Develop and maintain methods to track process chemical usage and costs
Provide facility wide training for all mill employees as necessary for all applicable topics.
Monitor pertinent quality and operating data, analyze and resolve problems, and continually explore process changes to improve product quality and/or reduce operating costs. Develop and implement systems to maintain improvements.
Provide facility wide training for all mill employees as necessary for all applicable topics.
Review mill capital projects for process, quality, and environmental impacts. Coordinate the efforts of outside resources to improve the operation.
Participate in mill on-call & weekend duty support coverage
Direct Reports include facility Process Engineer(s), QC lead, QC testing department, intern/co-op What you need to succeed: BS Science, Engineering or related discipline
5-10 years of experience in Pulp and Paper Industry or relevant experience
Safety, Health and Environmental
OSHA, State and local laws/regulations
Smurfit Westrock internal requirements and audits
Safety programs and training What we offer: Corporate culture based on integrity, respect, accountability, and excellence. Comprehensive training with numerous learning and development opportunities. An attractive salary reflecting skills, competencies, and potential. Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more! A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
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