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IT Manager / Director
Rocky Mount, VA
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AmeriStaff Employment & Staffing Solutions

IT Manager

Job Description

AmeriStaff is seeking an IT Manager with an emerging leader in e-commerce. You'll be part of growing team and be looked upon to drive initiatives for the success of your team and the company brand. The IT Manager will play a critical role in setting technology priorities, leading the support team, designing, managing, and delivering IT projects across the organization. This individual will work closely with the IT Director, department leaders, and project stakeholders to ensure that technology solutions are implemented effectively, securely, and in alignment with business goals. The role requires a hands-on leader with technical expertise, proven project management skills, and the ability to guide teams through complex IT challenges.
Benefits of IT Manager:
Pay:
$110, 000 to $120, 000, depending on experience. Key Responsibilities Partner with the Director of IT and business leaders to develop and execute an IT strategy and prioritized roadmap aligned with company goals.

Lead, coach, and hold accountable IT support team members. Establish clear ownership and performance expectations while creating a collaborative culture.

Oversee IT operations and service delivery through the team and external partners, emphasizing reliability, responsiveness, measurable results, and continuous improvement.

Build relationships across departments to understand operational challenges, recommend solutions, and drive successful change.

Develop and maintain documentation for systems, processes, and project deliverables.

Ensure compliance with security best practices, data protection policies, and industry standards.

Partner with vendors and external service providers to support IT solutions and services.

Support IT budget planning, purchasing decisions, resource allocation, and evaluation of technology investments.

Identify opportunities for innovation, efficiency, and automation within IT operations. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).5+ years of progressive experience in IT roles, with at least 2 years in a leadership or project lead capacity.

Strong technical expertise in one or more of the following areas: networking, cloud platforms (Azure, AWS, or similar), enterprise applications (ERP, CRM), IT infrastructure, or cybersecurity.

Demonstrated experience managing full lifecycle IT projects.

Excellent problem-solving, communication, and collaboration skills.

Strong business acumen, executive communication, stakeholder management, and organizational change leadership skills.

Ability to balance hands-on technical work with leadership responsibilities.

Familiarity with ITIL practices, project management methodologies, and security frameworks is a plus.

Familiarity with Fourth Shift ERP is a plus.#INDDH2472

Benefits

  • Dental Insurance
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