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IT Project / Program Manager
Middle City West, PA

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Kelly Telecom

Technical Project Manager II

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Job Description

Help keep a portfolio of customer experience initiatives organized and moving forward as a Project Manager . You'll manage several projects at once, build practical delivery plans, coordinate overlapping stakeholders, and adapt as priorities or project scope change. This role calls for solid project management fundamentals and enough technical curiosity to follow conversations about data, analytics, and reporting. If you're the kind of PM who can quickly get up to speed, spot what needs attention, and keep people aligned without waiting for every next step to be handed to you, this could be a great fit. You'll work in a fast-paced environment where projects may shift, expand, or stop—and where clear communication, sound judgment, and flexibility help the team keep making progress. Required Skills & Experience
  • 3+ years of project management experience
  • Experience building project plans, tracking progress, and coordinating stakeholders
  • Strong organization, communication, time management, and follow-through
  • Ability to manage multiple initiatives with overlapping stakeholders
  • Self-starter who adapts quickly to changing priorities, scope, and project direction Desired Skills & Experience
  • Experience with data, analytics, or reporting projects
  • Familiarity with SQL and technical discussions involving data
  • Experience coordinating customer experience initiatives
  • Background managing projects in fast-paced or changing environments What You Will Be Doing
  • Manage a portfolio of approximately 5-7 concurrent projects
  • Build and maintain plans, timelines, action items, and status updates
  • Coordinate stakeholders across projects with shared contributors
  • Keep teams aligned as priorities, scope, or timelines change
  • Track risks, dependencies, decisions, and progress
  • Help move initiatives forward while providing clear communication on status and next steps Tech Breakdown
  • 30% Project Planning and Portfolio Coordination
  • 25% Stakeholder Communication and Alignment
  • 20% Timeline, Action-Item, and Dependency Tracking
  • 15% Data, Analytics, and Reporting Project Support
  • 10% Adaptation to Changing Priorities and Scope Daily Responsibilities
  • Maintain plans, timelines, action items, and project updates
  • Coordinate stakeholders and manage follow-ups across concurrent initiatives
  • Monitor progress, risks, dependencies, and shifting priorities
  • Communicate project status and next steps clearly
  • Help teams respond to changes in scope, timing, or direction