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401(k) 401(k) matching Dental insurance Employee discounts Flexible schedule Health insurance Training & development Tuition assistance Vision insurance SNOC Analyst (Network & Security Operations) About the Role We are looking for a highly skilled SNOC Analyst with strong networking and security experience who can operate in a fast-paced, high-visibility environment. This role is ideal for someone who understands both network infrastructure and cybersecurity operations, and who is excited about leveraging AI-driven automation to improve efficiency and response capabilities. What You'll Be Doing Monitor, analyze, and respond to network and security alerts across customer environments Troubleshoot network issues including outages, latency, and connectivity problems Configure and manage firewalls, VPNs, NAT policies, IDS/IPS, and network segmentation Perform firewall rule reviews, optimizations, and upgrades Investigate security events, perform threat detection, and support incident response activities Conduct vulnerability assessments reviews and support remediation efforts Monitor system performance and proactively address infrastructure issues Perform patching and maintenance across network devices and servers Work with cloud networking environments including Azure Virtual Networks, VPN Gateway, NSGs Maintain accurate documentation including network diagrams, IP schemas, and change logs Use ticketing systems to track, document, and resolve incidents and service requests Collaborate with internal teams and customers to resolve complex technical issues Leverage AI-powered tools and automation workflows to improve SNOC operations and reporting Contribute to process improvement, documentation, and knowledge sharing across the team Required Skills & Experience Hands-on experience with enterprise firewalls such as Palo Alto, Cisco, Fortinet, or similar Experience and strong understanding of SIEM, XDR, and threat intelligence platforms Strong understanding of TCP/IP, subnetting, VLANs, DNS, DHCP, VPN technologies, and wireless networking Experience with network monitoring and troubleshooting tools Solid experience with network performance monitoring and troubleshooting connectivity and routing issues Experience with cloud networking and security in Microsoft Azure Experience with vulnerability scanning, endpoint monitoring, and access control reviews Strong analytical and problem-solving skills Excellent documentation and communication skills Nice to Have Experience working in an MSSP or SOC environment Exposure to tools like Microsoft Sentinel, SentinelOne, Auvik, LevelBlue or similar platforms Experience with automation tools or scripting (PowerShell, Python, or workflow automation platforms) Interest or experience in AI-driven security operations and automation