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Network Engineer / Architect
Miramar, FL
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Job Summary This skilled technical position reports to the Public Safety IT Manager and is responsible for computer or computer related installs, repairs, setups, deployment, and problem solving on an on-going basis to support the City of Miramar's internal personal computer-based network. This position is entry level but also supplies end-user training and support as required. Essential Functions Analyzes, installs, tests, debugs, tunes, maintains, documents, and supports end user computers and all related hardware and software in a Windows environment. Create and deploy computer images to meet department's system design specifications. Investigates and resolves computer software and hardware problems for end users. Interacts with end users to analyze and evaluate factors such as PC equipment and software specifications to solve business related issues. Completes IT work orders in a timely manner. Monitor and maintain communication systems, radios, modems, analog and digital signaling equipment to ensure reliability and availability. Researches and implements personal computer and related equipment modifications that include service packs, fixes, security upgrades and programs. Monitors and reports on server and personal computer performance. Implements and maintains standard procedures for setup and restoration of personal computers and servers. Evaluates, installs, tests, debugs, implements, and maintains software applications and related software products from an operational perspective. Ensures personal computer and all related hardware and software integrity. May train end-users to use new and/or modified hardware and/or software. May revise end-user training manuals. May monitor the functioning of PC equipment to ensure that the system operates in conformance with specifications and standards. Provides end-user technical support as directed. Interacts and communicates daily with the immediate supervisor, manager, and city personnel. Performs additional related duties as assigned and/or required. Minimum Qualifications Associate's degree in Computer Technology or related field A minimum of 1 year of work-related experience in a computer environment; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities required to perform the essential duties of the job.
FDLE-CJIS
certification required for employment. Employee must attain CJIS Certification within 3 months of employment. Must possess a valid Florida driver's license and maintain a clean driving record. Position Requirements/Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of computer hardware, software, and related equipment. Knowledge of principles, methods, and practices of the deployment and support of computer hardware and software in a business environment. Knowledge of computer system and network security practices. Ability to evaluate, analyze, and implement computer hardware and software systems to meet business needs. Ability to communicate effectively in oral and written form. Ability to respond to supervision, guidance, and direction of superiors in a positive, receptive manner and in accordance with stated policies. Ability to be polite, helpful, and courteous when working with end users. Ability to operate and care for equipment to manufacturer's specifications and/or within the specified parameters. Ability to demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and colleagues.
PHYSICAL DEMANDS
Requires light physical effort including lifting up to 25 pounds. May require occasional crouching, kneeling, bending, or stooping. Frequent periods of standing or walking may be required.
GENERAL BENEFITS
The City of Miramar provides benefits for its permanent full-time and part-time employees. Benefits will differ dependent upon the job classification and representation, which include union and unrepresented. Information about the exact benefits applicable to a particular job classification may be obtained from the City of Miramar Human Resources Department. Vacation Permanent full-time employees earn up to ten days of vacation during their first year of employment. Accrual begins from the first month of employment, but cannot be used until after the third month of employment. Permanent part-time employees have the opportunity to earn vacation after the completion of one year of continuous service. Sick Leave Permanent full-time employees accrue sick leave at the rate of one day per month. Accrual begins from the first month of employment, but cannot be used until after the third month of employment. Permanent part-time employees have the opportunity to earn sick leave after the completion of one year of continuous service. Health Plan The City currently provides medical coverage through Aetna. The City pays the health insurance premium for the employee and 50% of the premium for dependents. Permanent full-time employees have the option of electing coverage from three plans: Health Network Only Plan (HMO), High Deductible Health Plan (HDHP) with HSA and Open Access Managed Choice Plan (POS). Permanent part-time employees have the option of electing coverage from two plans: Health Network Only Plan (HMO) and the High Deductible Health Plan (HDHP) The City also offers Dental coverage through Delta Dental. Pension (Defined Benefit Plan) Permanent full-time employees are automatically enrolled in one of the City sponsored pension plans, which are funded by mandatory City and employee contributions. The Plan provides a guaranteed income, based on years of service, to its members upon retirement. 457(b) Plan (Deferred Compensation Plan) Employees can elect to participate in this Plan, which enables the employee the option of deferring compensation on a pretax basis, not to exceed the applicable limits established by the IRC. Employee Assistance Program The City of Miramar provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse Child Care Provider Discounts As a City of Miramar employee, you may be eligible to receive a discount on tuition and/or registration fees from one of the City's childcare centers. Flexible Spending Account The City offers regular employees two separate Flexible Spending Accounts (FSA's that provide employees the ability to make pree-tax payroll deposits to be used for the following expenses: Medical - Qualified out-of-pocket medical, dental and vision expenses Dependent Care Reimbursement - Qualified childcare or dependent care expenses
Additional Benefits:
Tuition reimbursement Direct Deposit Long Term Disability Coverage Life Insurance
AFLAC CITY HOLIDAYS
New Year's Eve (½ Day) New Year's Day President's Day Martin Luther King's Birthday Memorial Day Independence Day Labor Day Veteran's Day Thanksgiving Day Day after Thanksgiving Christmas Eve (½ Day) Christmas Day Floating Holidays (by position)