Reliance Health Care is seeking an individual to help support the skilled nursing facilities we serve. As a Senior Network Administrator, you will be a part of a collaborative team, whose skills, energy, and communication are valued and rewarded. At Reliance, our goal is to achieve the highest quality of life possible for our clients. We provide a warm, comfortable, and rewarding experience to both the clients who choose us and the associates that make Reliance the premier health care provider in Arkansas. Come be apart of the Reliance Health Care family.
Major Responsibilities/Activities:
- Plan and lead the migration of on-premises VMware workloads to Microsoft Azure (using tools such as Azure Migrate) and support the existing VMware and Windows Server environment through the transition and eventual decommissioning.
- Design, deploy, administer, and optimize Microsoft Azure infrastructure, including virtual machines, virtual networks, storage accounts, Azure Files, and platform (PaaS) services, following the Microsoft Cloud Adoption Framework and Azure Well-Architected Framework.
- Establish and maintain Azure governance, including subscription and resource group structure, naming and tagging standards, Azure Policy, and role-based access control (RBAC).
- Monitor and manage Azure spending through Microsoft Cost Management, budgets and alerts, right-sizing, and reserved instance or savings plan recommendations.
- Ability to configure, support, and troubleshoot network hardware including firewall, switches, and access points, as well as Azure networking, including virtual networks and subnets, site-to-site VPN or ExpressRoute connectivity, Network Security Groups, Azure Firewall, and Azure DNS.
- Manage user accounts, profiles, and security group membership in on-premises Active Directory and Microsoft Entra ID (formerly Azure AD), including Entra Connect synchronization, multi-factor authentication, Conditional Access, and privileged access management.
- Administer Microsoft 365, including creating and maintaining user mailboxes in Exchange Online and hybrid Exchange with Microsoft Entra Connect synchronization, and supporting SharePoint, PowerApps, and other Microsoft 365 applications that make up the company intranet.
- Manage the deployment, monitoring, maintenance, upgrade, and support of all IT systems, including PCs, operating systems, hardware, software, peripherals, and Office Automation equipment across multiple business lines.
- Support and maintain SQL Servers (on-premises, SQL Server on Azure VMs, or Azure SQL Database/Managed Instance), and SFTP server.
- Design and develop automated interfaces between systems both local and cloud-based
- Automate provisioning and administrative tasks using PowerShell, Azure CLI, and Infrastructure as Code (ARM/Bicep or Terraform).
- Implement and monitor security controls for the Azure environment using Azure Monitor, Log Analytics, and Microsoft Defender for Cloud, and ensure the cloud environment meets HIPAA security and privacy requirements, including encryption, access logging, and audit readiness.
- Work with management to define business and systems requirements for new technology implementations.
- Coordinate with Internal Departments, external vendors, and consultant contracts to increase business efficiency and profitability.
- Keep current with the latest technologies and staying abreast of trends and regulations to ensure effective security and compliance.
- Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
- Effectively communicate with management, department heads, and end users regarding pertinent IT activities.
- Ensures users/customers are provided a professional, courteous, and timely support and service.
- Develops and maintains company system backups and disaster recovery plan, including Azure Backup, Azure Site Recovery, and defined recovery time and recovery point objectives (RTO/RPO), with regular testing of recovery procedures.
- Develops/selects and conducts user training on an as-needed basis.
- Performs other duties as assigned by management.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
- Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
- Self-motivated and well-organized
- Works with multiple tasks and prioritizes them to meet deadlines
- Works well with others and independently
- Effective written and verbal communication skills and an ability to maintain a professional, "customer service/problem solving" approach to dealing with co-workers, users, and clients.
- Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
- Displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
- Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
- Manages difficult client/customer situations, responds promptly to customer needs.
Minimum Requirements:
- Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Management, Computer Science, Information Technology, IT Engineering, or related field or Five (5) years' of directly related or relevant experience
- Strong technical knowledge of telecommunications, network, and PC operating systems.
- Strong technical knowledge of current network hardware, protocols, and standards, including hybrid cloud networking.
- Three (3) or more years of hands-on experience administering Microsoft Azure infrastructure (IaaS), including virtual machines, networking, storage, and identity.
- Demonstrated experience migrating on-premises workloads, preferably VMware, to Microsoft Azure.
- Experience with Microsoft Entra ID, hybrid identity, and Microsoft 365 administration.
- Proficiency with PowerShell scripting; experience with Infrastructure as Code (Bicep, ARM, or Terraform) preferred.
- Microsoft Azure certifications preferred but not required, such as Azure Administrator Associate (AZ-104), Azure Solutions Architect Expert (AZ-305), Azure Network Engineer Associate (AZ-700), or Azure Security Engineer Associate (AZ-500); equivalent hands-on experience will be considered.
- Extensive application support experience.
- Proven experience in IT infrastructure planning and development.
- Excellent understanding of the organization's goals and objectives.
- In-depth knowledge of applicable data privacy practices and laws, including HIPAA and HITECH, and their application to cloud-hosted systems.
- Ability to conduct and direct research into IT issues and products as required.
- Ability to present ideas in business-friendly and user-friendly language.
- Proven analytical, evaluative, and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Exceptional customer service orientation.
- Extensive experience working in a team-oriented, collaborative environment.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance
Work Location:
In person