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Spectraforce

ServiceNow FSM Administrator

Pay: Not specified

Posted: 4 days ago

Location: Oakland, CA (Remote)

Last Updated: 21 hours ago

Hours: Full-Time

Expires: 10/15/2026

Job Description

ServiceNow FSM Administrator 12 months Remote Local candidates would take priority. Please be sure to include your candidate's location at the top of the resume

Position Summary:

Maintains, configures, and supports the ServiceNow FSM application. This role ensures scheduling tools, mobile workflows, inventory systems, and dispatcher interfaces operate smoothly to maximize technician efficiency.

Key Responsibilities:

Platform Maintenance:

Administer the ServiceNow FSM environment, managing upgrades and daily technical operations.

Workspace Management:

Configure and troubleshoot Dispatcher Workspace to streamline task assignments.

Mobile Support:

Optimize the Mobile Agent app for field technicians, including offline workflows.

Data Models:

Manage work orders, task dependencies, assignment rules, and territory planning.

Inventory & Logistics:

Configure parts management, stockrooms, and asset transfer rules.

Core Configuration:

Build UI policies, business rules, client scripts, ACLs, and system notifications.

Required Skills & Qualifications:

Experience:

3+ years of direct experience with ServiceNow Platform Administration.

Core Knowledge:

Strong grasp of dynamic scheduling, map integrations, and mobile playbooks.

Certifications:

ServiceNow Certified System Administrator (CSA) & CIS-Field Service Management is MANDATORY.