(On-call is required every 3 weeks and will require overnight and weekend work)Required Education
- High School Diploma Required Qualifications
- NetIQ /
OpenText IDM:
Demonstrated hands-on experience administering and engineering NetIQ Identity Manager 4.8 in an enterprise environment
Driver Architecture:
Proven expertise in troubleshooting and managing diverse driver sets, specifically:- Active Directory (AD) Driver
- Generic LDAP / Oracle Unified Directory (OUD) Driver
- Mainframe Connector (RACF, ACF2, or Top Secret)
- Loopback Drivers and custom integration interfaces
Advanced Policy Logic:
In-depth knowledge of NetIQ Designer, DirXML Scripting, Policy Builder, XPath expressions, and ECMAScriptUser Application Workflows:
Direct experience designing, debugging, and modifying provisioning request forms and approval workflows in Identity Applications (User App)Operating System & Infrastructure:
Strong command-line proficiency in Red Hat Enterprise Linux (RHEL), including file permissions, systemd service management, and shell navigationPKI & Certificate Operations:
Direct experience handling mutual TLS (mTLS), third-party/internal CA server certificates, Java Keystores (keytool), and secure socket configurationsOperational Rigor:
Strong diagnostic skills using DSTrace, driver traces, and system log analysis to isolate identity synchronization faultsResponsibilitiesDriver Maintenance & Troubleshooting:
Diagnose, update, and optimize existing NetIQ IDM drivers- Troubleshoot synchronization errors, trace logs, and communication issues across connected systems
Policy Customization:
Maintain and modify complex DirXML rules, event transformations, schema mapping policies, and custom scripts (XPath, ECMAScript, XSLT) within NetIQ DesignerWorkflow & Form Administration:
Manage and troubleshoot provisioning workflows, dynamic approval forms, and role assignments within NetIQ Identity Applications (User Application)Platform & Server Management:
Administer the IDM engine, eDirectory backend, and connected services on RHEL- Monitor service health, start/stop daemons, and manage server-level performance
Security & Certificate Lifecycles:
Track, renew, and install SSL/TLS server certificates, manage Java keystores/truststores, and administer service accounts across connected endpointsOperational & On-Call Support:
Serve as an escalation engineer for operational incidents, queue tickets, and batch reconciliation failures- Provide off-hours support for scheduled changes, patching windows, and critical production outages
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
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