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Epic Certified Systems Administrator (ECSA) - Sr Systems Engineer

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Location:

Johns Hopkins Health Plans, Hanover, MD 21076

Category:

Information Technology Schedule:

Day Shift Employment Type:

Full Time The Epic Certified Systems Administrator (ECSA) is responsible for the administration, implementation, configuration, maintenance, performance, security, and support of Epic healthcare systems and related applications. Ensures system reliability, data integrity, and compliance with applicable healthcare and organizational standards. Performs system monitoring, troubleshooting, upgrades, and optimization to support clinical and operational workflows. Collaborates with IT teams, Epic application teams, and stakeholders to resolve technical issues, implement system enhancements, and maintain a secure, high-performing Epic environment.

Essential Functions:

Lead design of complex solutions by meeting with customers, documenting processes/diagrams, and ensuring alignment with institutional policies, standards, and industry best practices.

Evaluate, select, and implement middleware and infrastructure applications and new technologies by collaborating with vendors, open source initiatives, and stakeholders. Assign, mentor, and lead technical teams in systems analysis, design, installation, configuration, and project delivery. Install, configure, and manage complex server hardware, operating systems, and infrastructure applications following product documentation and best practices to ensure system integrity and availability. Establish and oversee backup/archive schedules and procedures, and lead maintenance activities (patching, upgrades, recoveries, account management) to ensure data/media recoverability and operational continuity. Monitor, tune, and report on system performance, integrity, and capacity using management/monitoring tools; detect incidents, perform root cause analysis, and drive corrective actions. Develop automation (scripts/tools) to streamline systems management and plan/software upgrades with testing, coordination, and rollback strategies to minimize business impact. Enforce security and access controls by auditing and maintaining user authorizations. Lead project lifecycle activities.

Qualifications:

Bachelor's Degree Bachelor's Degree in information technology, computer science, or a related field required. One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education.

Minimum 5 Years of Experience 5+ years of experience in an information technology or healthcare systems environment, preferably focused on administering and supporting enterprise platforms. Current Epic Client Systems Administrator (ECSA) certification preferredMinimum of 3 years of hands-on Epic ECSA experience, preferably in a hospital or health system ...For full information see follow application link. Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.