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Technology
Network / Systems Administrator
Greensboro, NC
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Data Systems Specialist Guidance Carolina Greensboro, NC Job Details Full-time $55,000 - $68,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Employee discount Professional development assistance Flexible schedule Life insurance Qualifications Non-technical user support Teamwork IT user and group management IT operations System maintenance Driver's License Bachelor's degree Technology management Attention to detail Data access controls implementation Organizational skills Business Administration Access control management Stakeholder management Full Job Description Job Summary The Data & Systems Specialist supports the effective use of organizational technology platforms, data resources, and reporting tools to enhance operational effectiveness and decision-making. This role is responsible for system administration, user support, data quality management, reporting development, and technology coordination across the organization. The Data & Systems Specialist serves as a key resource for staff by ensuring systems are functioning effectively, data is accurate and reliable, and technology solutions support organizational operations, fiduciary responsibilities, and strategic initiatives. Core Responsibilities Systems Administration & User Support Administer assigned organizational systems, including user access, permissions, configurations, and system support. Troubleshoot system issues, coordinate vendor support, and assist with system updates, enhancements, and implementations. Provide staff training, guidance, and documentation to promote effective system utilization. Data Management & Quality Control Maintain data integrity across organizational systems by monitoring accuracy, completeness, and consistency of information. Perform data reviews, audits, and cleanup activities to identify and resolve data quality issues. Establish and maintain data standards, documentation requirements, and system procedures. Reporting & Analytics Develop and maintain operational, financial, compliance, and program reports to support organizational needs. Create dashboards and reporting tools to provide meaningful insights for leadership and committees. Assist with data analysis, performance metrics, grant reporting, and outcome measurement. Technology Coordination & Process Improvement Serve as a liaison between staff and software vendors to coordinate system support, enhancements, and issue resolution. Maintain system documentation, software inventories, and licensing records. Identify opportunities to improve workflows and increase operational efficiency through technology solutions. Compliance & Information Security Support Support user access controls, data privacy requirements, cybersecurity practices, and organizational security procedures. Assist with system documentation, access reviews, business continuity, and compliance initiatives. Maintain confidentiality and appropriate handling of organizational and client information. Required Qualifications Bachelor's degree in information systems, Data Analytics, Business Administration, Technology, or relative work experience. Minimum of 5-7 years of experience supporting business systems, data management, reporting, technology coordination, or a related field. Experience administering software platforms, managing user access, and troubleshooting system issues. Experience developing reports, dashboards, or analyzing operational data. Strong organizational skills with the ability to manage multiple priorities and projects. Strong attention to detail and commitment to data accuracy. Ability to communicate technical information effectively to non-technical users. Special Requirements Possess a valid driver's license. Pass a background and credit check. Knowledge Skills & Abilities Effective Communication Skills Systems administration and user support Data management and reporting analytics Process improvement and workflow optimization Attention to detail and data accuracy Problem-solving and troubleshooting Confidentiality and information security practices Technology vendor coordination Collaboration and stakeholder communication Working Environment & Physical Demands This position operates in a professional office environment and requires the ability to manage multiple priorities, collaborate with staff and external vendors, and handle confidential organizational and client information. The role requires regular use of computers, software systems, and office equipment, as well as the ability to analyze information, document processes, and perform administrative tasks for extended periods.
Pay:
$55,000.00 - $68,000.00 per year
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Vision insurance