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Voices Against Violence Direct Service & Court Advocacy Specialist The Direct Service Advocate plays a critical role in supporting survivors of domestic and sexual violence, child abuse, human trafficking and stalking. Advocates provide a wide range of services including crisis intervention, case management, and connecting survivors with community resources. This position focuses on supporting all individuals with the goal of breaking the cycle of violence through education, advocacy, and actionable support. Key Responsibilities Provide crisis intervention, advocacy, and follow-up support at hospitals, child advocacy centers, schools, and courts. Deliver direct services through crisis intervention, including in-office consultations, telephone and walk-in support, and crisis calls with necessary. Coordinate trauma-informed services, case management, and referrals specifically for all ages. Develop and maintain knowledge of the court system and relevant legal processes, including civil and criminal court proceedings, protective orders, and other legal resources available to survivors. Assist survivors in navigating the court system by explaining general court procedures, helping them prepare for court appearances, accompanying them to court when appropriate, and connecting them with legal services and resources. Provide court advocacy and support to survivors involved in civil court, criminal court, and other relevant legal proceedings, as appropriate to the advocate's role and training. Build networks and collaborate with court personnel, schools, police departments, DCYF, CAC, and various social service agencies. Participate in data collection efforts and maintain accurate and timely client records. Maintain program-related documentation in compliance with agency standards. Assist clients with transportation or provide transportation when necessary. Participate in agency-wide meetings and events. Provide coverage for office and shelter duties as needed. Fulfill other responsibilities as assigned.

Additional Requirements:

Maintain all necessary documentation for the program and position. Ability to work flexible hours and provide after business hours support to clients as needed. Provide crisis line coverage or back-up. Participate in volunteer trainings. Attend agency staff meetings, in-service trainings, and Coalition-facilitated meetings.

Phone / Main

Office/ Shelter coverage as needed. Knowledge of the court system and legal processes relevant to domestic violence, sexual assault, child abuse, and stalking, including civil and criminal court proceedings, protective orders, and legal resources available to survivors. Ability to assist survivors in navigating court procedures and connect them with appropriate legal services.

Job Requirements:

Completion of 30-hour Confidentiality Training in compliance with

NH RSA 173-C

within 2 weeks of hire. Reliable transportation, a valid driver's license, and vehicle insurance. Applicable background check.

Qualifications:

Education:

Bachelor's degree or equivalent life or work experience.

Skills:

Adequate computer skills, proficient in

Microsoft Office:

Word, Excel, Outlook as well as the ability to work in and learn other data collection systems. Ability to work independently. Strong data entry skills. Attention to detail. Adherence to confidentiality and privacy issues. Strong verbal and written communication skills.

Knowledge:

Understanding of issues related to domestic and sexual violence, and stalking.

Traits:

Passionate about the issues Dedicated Detail oriented Maintain healthy boundaries Team player Professional

STATUS OF POSITION AT WILL NON-EXEMPT

Disclaimer The above statements are intended to describe the general nature and level of work expected for this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Pay:

$23.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Mileage reimbursement Paid time off Retirement plan Vision insurance

Work Location:

In person