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Network / Systems Administrator
East Rutherford, NJ

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Spacemaker Systems Inc.

IT Coordinator

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Job Description

IT Coordinator Spacemaker Systems Inc. - 3.8 East Rutherford, NJ Job Details Full-time $50 - $56 an hour 4 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Vendor relationship building Confidential information handling iOS support IT asset management Technical documentation Laptop (troubleshooting support) Hardware maintenance Operating system updates Microsoft Office Policy & process development Internal employee customer service Computer hardware Desktop (troubleshooting support) IT support Customer support ticket management Vendor relationship management Vendor communication Microsoft 365 support Desktop administration Hardware diagnostics IT department experience Ticketing system technical support Full Job Description About the Company Spacemaker Systems Inc. delivers advanced warehouse automation across America and Europe.
http:
//www.spacemakerinc.com/ We specialize in high-density pallet shuttle systems, integrated warehouse management software (WMS), and custom-engineered pallet racking—designed to optimize space, boost throughput, and give you full control over your warehouse operations. Our flagship technologies, the Pallet Mole®, DualAxis Pro®, and QuadAxis Pro® pallet shuttles, enable reliable, semi-automated pallet movement for deep-lane storage. The DualAxis Pro® offers plug-and-play compatibility with most racking setups, while the QuadAxis Pro® enables four-way routing ideal for high-SKU, high-volume environments. All systems are freezer-rated, FIFO/LIFO compatible, and support remote and mobile operation. Paired with Spacemaker's WMS platform, our solutions offer real-time visibility, centralized control, and seamless ERP integration. From design to deployment, every system is supported by in-house engineering, on-site service, and lifetime technical support. We serve cold storage, food & beverage, logistics, 3PL, and manufacturing facilities with scalable solutions tailored to real-world workflows. Let's rethink what your warehouse can do. We Are Seeking Spacemaker Systems Inc. is seeking an experienced IT Coordinator to serve as the Company's primary internal IT point of contact across its U.S. offices (California, Florida, New Jersey) and one UK office. Based in New Jersey , this position will coordinate day-to-day technology needs across the organization while partnering closely with the Company's external IT service provider (DCG), for technical support, troubleshooting, infrastructure, and ticket resolution. The IT Operations & Systems Specialist will be responsible for the Company's technology assets and user equipment, including laptops, mobile phones, desk phones, Apple devices, printers, Microsoft 365, backups, and related systems. The position will also coordinate employee onboarding and offboarding technology requirements, maintain the organization and quality of the server room, manage vendor accounts, and ensure IT issues are properly documented, escalated, tracked, and resolved. The ideal candidate will be a highly organized, technically capable, service-oriented professional who can work independently while knowing when to escalate issues to DCG or other technology vendors. Responsibilities IT operations and office support Management of Company IT assets, set up, and distribution Remote IT support and setup across all offices IT onboarding and offboarding Manage our Office 365 suit in coordination with DCG Manage application and software update such as Sage 50, QuickBooks, etc. Management of the Company's cell phone provider account, doing an analysis of costs and presenting alternative options Create and manage an internal process for all IT requests and tickets sent to DCG Create and enforce IT documentation such as policies, SOPs, backup procedures, etc. Create and manage Apple ID accounts Required Qualifications Minimum of 5 years of professional IT experience Experience with hardware troubleshooting Management of Company issues equipment Experience working with external IT service providers/Mobile Services Provider Experience managing IT tickets and vendor relationships Experience with Microsoft 365 Apple ID management in a Company setting Strong organizational and documentation skills Strong customer service and communication skills Ability to work independently and prioritize competing requests Ability to maintain confidentiality Preferred Qualifications Previous experience working across multiple offices and time-zones Experience with remote support Experience supporting cybersecurity initiatives Benefits Health, dental, and vision with Employer contribution 401k with Company match Vacation package Sick leave package Paid holidays Long-term and short-term disability
Pay:
$50.00 - $56.00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Experience:
IT support: 5 years (Required) Computer hardware: 5 years (Required) Microsoft 365: 5 years (Required) Ability to
Commute:
East Rutherford, NJ 07073 (Required) Willingness to travel: 50% (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings