We are looking for an Infrastructure Technician II to support critical technology systems that keep warehouse and logistics operations running smoothly in Garden City, Georgia. This position combines hands-on work across servers, virtualization, backups, and network infrastructure, with a strong focus on reliability and operational continuity. The ideal candidate brings practical troubleshooting experience, communicates clearly with a wide range of users, and can manage both day-to-day support and planned infrastructure improvements.
Responsibilities:
- Oversee the daily health, performance, and administration of the VMware ESXi environment, while maintaining physical server infrastructure and core Windows Server services.
- Administer identity and access services by supporting Active Directory environments, applying Group Policy updates, and maintaining secure, stable server operations.
- Monitor backup jobs and offsite replication processes, resolve failures promptly, perform recovery testing, and keep disaster recovery documentation accurate and current.
- Support and maintain network infrastructure across office and warehouse locations, including managed switches, wireless connectivity, VLAN configuration, and related connectivity components.
- Implement approved firewall and remote access changes through established change controls while helping preserve network security and uptime.
- Install, test, and troubleshoot copper and fiber cabling to ensure dependable connectivity across multiple operational areas.
- Maintain current network diagrams, asset records, and infrastructure documentation to support visibility, planning, and issue resolution.
- Deliver infrastructure initiatives such as hardware lifecycle replacements and network enhancement projects, meeting defined deadlines and project milestones.
- Provide desktop imaging, operating system deployment, and technical support for workstations and mobile devices used across multiple sites.