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Network / Systems Administrator
Phoenix, NY

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The Coffee Builders

Espresso Machine Service Technician

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Job Description

Job Summary The Coffee Builders is hiring an Espresso Machine Service Technician to install, inspect, maintain, and repair espresso machines and related coffee equipment. This role supports cafés, coffee shops, and other commercial customers by diagnosing equipment problems, performing routine maintenance, resolving technical issues, and ensuring machines operate safely and reliably. Common Job Roles Espresso Machine Service Technician Commercial Coffee Equipment Technician Espresso Machine Repair Technician Coffee Equipment Maintenance Technician Coffee Machine Installation Technician Key Responsibilities Install and configure commercial espresso machines and related coffee equipment. Inspect machines to identify mechanical, electrical, plumbing, and operational issues. Diagnose equipment faults and determine appropriate repair procedures. Perform routine maintenance, cleaning, descaling, and preventive service. Repair or replace worn, damaged, or malfunctioning components. Test machine pressure, temperature, water flow, and other operating functions. Inspect pumps, boilers, valves, heating elements, grinders, and related components. Verify equipment operation after repairs and confirm that safety requirements are met. Explain equipment operation, basic maintenance, and troubleshooting procedures to customers. Respond to service requests and coordinate repair appointments with customers. Maintain accurate records of inspections, repairs, replacement parts, and service visits. Monitor spare parts inventory and report replenishment needs. Follow manufacturer guidelines, electrical safety procedures, and proper tool-handling practices. Perform additional installation, maintenance, and technical support duties assigned by management. Requirements High school diploma or equivalent required; technical training in electrical, mechanical, or equipment maintenance is an asset. Previous experience repairing espresso machines, commercial coffee equipment, or similar machinery is preferred. Basic understanding of mechanical and electrical systems. Ability to use hand tools, testing equipment, and diagnostic instruments safely. Strong troubleshooting and problem-solving skills. Attention to detail and commitment to quality workmanship. Good communication and customer service abilities. Basic computer skills for service records and work orders. Reliable, organized, and able to work independently or as part of a technical team. Ability to lift and move equipment safely when required. Preferred Skills Experience servicing commercial espresso machines and coffee grinders. Knowledge of pumps, boilers, water filtration, valves, and heating systems. Familiarity with espresso machine brands, components, and manufacturer service procedures. Understanding of preventive maintenance and equipment calibration. Ability to interpret technical manuals, diagrams, and service documentation. Strong customer communication and technical reporting skills. Relevant electrical, mechanical, or equipment repair certifications are an advantage. About the Company The Coffee Builders operates in the coffee equipment and service industry, supporting coffee businesses with equipment-related products and technical solutions. Reliable installation, preventive maintenance, timely repairs, and professional customer support are important to keeping commercial coffee equipment operating effectively.
Pay:
$24.73 - $27.36 per hour Expected hours: 46.0 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance