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Now viewing: Client Service Specialist
D
Dawson
Client Service Specialist
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Client Services Specialist Healthcare Technology $18.00 per hour Monday-Friday, 8:00am-4:30pm New Albany, Ohio (onsite) 6-
Month Contract Why You'll Love This Job:
Brand new, remodeled office and building- a polished, modern workspace you'll enjoy coming into Break room straight out of the Food Network
- stocked with snacks, coffee, and water Monthly team celebrations
- this team takes time to have fun together Consistent Monday-Friday daytime schedule with no evenings or weekends Overtime opportunities available for those who want extra hours Casual dress code
- jeans are welcome This contract is expected to last October
- April; there is room for extension based on workload
What You'll Do:
Research and verify healthcare provider information using Google, Microsoft Copilot, and other online resources Locate and confirm provider contact details including phone numbers, addresses, and fax numbers Contact provider offices by phone when needed to obtain or confirm information Review and update provider data in Excel spreadsheets while navigating multiple web browsers and systems simultaneously Maintain a high level of accuracy when entering and verifying information- data quality is the core of this role Support information-gathering efforts tied to Centers for Medicare & Medicaid Services (CMS) requirements
What We're Looking For:
Comfortable on the phone and confident making professional outreach calls to provider offices Strong computer skills- able to navigate multiple systems and browsers simultaneously with ease Proficient in Microsoft Excel and basic Windows applications Sharp attention to detail
- you catch errors and take accuracy seriously Naturally curious and good at finding information
- you enjoy digging until you have the right answer Background in customer service, call center, or administrative support is a strong fit Reliable and consistent
- attendance is critical, especially in the first two weeks of the assignment