Find & Apply For Network / Systems Administrator Jobs in Portland, Oregon

On-Site IT Service Technician (hybrid remote) IT Assurance Portland, OR Job Details Full-time $55,000 - $60,000 a year 13 hours ago Benefits Health insurance Dental insurance Flexible spending account Paid time off Professional development assistance Flexible schedule Life insurance Qualifications Desktop computer repair Microsoft Outlook Wireless networking Laptop (troubleshooting support) Hardware maintenance Computer hardware Driving Desktop (troubleshooting support) Customer relationship management (CRM) systems (technically supported) Desktop applications Desktop administration Hardware diagnostics Network security Full Job Description On-Site IT Service Technician (Hybrid) - Portland, OR Who We Are IT Assurance is a Portland-based managed service provider. Every day we help organizations solve today's IT problems and plan and build their IT future. Many of our clients work within the Defense Industrial Base, so we hold ourselves to a high standard of security, reliability, and professionalism. Why You'll Want to Work Here Work-life balance. We run a 40-hour work week with a rotating on-call schedule and no mandatory overtime. We promote from within. If you stick with us, there are real paths to grow your career. We invest in people who invest in their work. Flexibility. You'll split your time between working from home and working in the field. What You'll Do This is a hybrid role. About 50% of your time goes to solving remote tickets from home. The other 50% you'll be the boots-on-the-ground support for our helpdesk and projects team, driving around the Portland area. You'll handle tickets we couldn't resolve remotely or that need someone on-site to oversee them, or work involving physical hardware deployment. Required At least 1 year of business IT troubleshooting experience Desktop and laptop hardware troubleshooting Basic troubleshooting of Wi-Fi connectivity issues Familiarity with basic network switching Supporting Outlook and other Microsoft business applications An aptitude for solving puzzles and figuring out issues you may not have seen before Excellent customer service skills, including the ability to explain technical information clearly to non-technical users Ability to manage multiple priorities effectively while keeping a positive attitude toward customer support Reliable transportation (we reimburse mileage) U.S. citizenship, with verification required Ability to pass a background check Preferred Experience with a ticketing system (Halo, ConnectWise, Jira, or similar) Strong analytical skills for diagnosing issues quickly, plus a habit of documenting support activities and adding technical documentation to our knowledge base Experience deploying and troubleshooting VoIP phone systems Familiarity with security technologies such as VPNs, firewalls, and network analysis tools Knowledge of networking concepts, including LAN/WAN setup, TCP/IP, DNS configuration, and DHCP management Experience with Active Directory management and Group Policy (GPO) implementation Attitude Matters More Than Experience We're looking for someone who: Is hungry to learn and eager to help Has a can-do mentality and enjoys a challenge Doesn't give up when things get difficult Finishes what they start Has a real passion for technology Wants to grow

Pay:

$55,000-$60,000/year

Job Type:

Full-time, 40 hours/week, rotating on-call Benefits Health insurance Dental insurance Life insurance Flexible spending account Paid time off Flexible schedule

Experience:

Business IT troubleshooting, 1 year (required)

Work Location:

Hybrid - remote, plus on-site across the Portland metro area IT Assurance hires the best person for the job. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Because of the nature of our client work, this position requires a background check and verification of U.S. citizenship.

Pay:

$55,000.00 - $60,000.00 per year

Benefits:

Dental insurance Flexible schedule Flexible spending account Health insurance Paid time off Professional development assistance

Work Location:

Hybrid remote in Portland, OR 97214