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Network / Systems Administrator
Honesdale, PA
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Workforce Wayne, Inc.

Business Service Specialist

Job Description

Business Service Specialist

Honesdale, PA

1 DAYS AGO

23088735

Summary

Honesdale, PA

In-Person

$40000.00 - $49000.00 per Year

2 Years Experience

Post-secondary academic degree, Associate degree

No Commission

40.00 hours per week / Day Shift / Full-Time

Description The Business Service Specialist serves as a key liaison between local employers and workforce development resources. This role supports businesses in recruiting, hiring, training, and retaining talent by leveraging PA CareerLink® services and programs. The Specialist helps employers access no-cost solutions, financial incentives, and compliance guidance while fostering partnerships that strengthen the regional workforce ecosystem. Duties and responsibilities Build and maintain strong relationships with local businesses to understand workforce needs.

Serve as the primary point of contact for PA CareerLink® Business Services Team (BST) offerings.

Assist employers with job postings, candidate referrals, and job matching through PA CareerLink®.

Plan and coordinate career fairs, hiring events, and open interview sessions.

Promote veteran recruitment, second chance and diversity hiring initiatives.

Educate businesses on Registered Apprenticeships, On-the-Job Training (OJT), and Incumbent Worker Training (IWT).

Connect employers to SkillUp™ PA and other training resources to enhance workforce skills.

Inform employers about programs such as Work Opportunity Tax Credit (WOTC), Federal Bonding, and ADA-related tax credits.

Provide guidance on labor law compliance, unemployment compensation tax services, and required postings.

Facilitate employer participation in Industry Partnerships and Business Education Partnerships.

Support layoff aversion strategies, including Rapid Response and Shared-Work programs.

Connect businesses to Strategic Early Warning Network (SEWN) services for operational stability.

Utilize labor market information to advise employers on trends and workforce planning.

Prepare reports on employer engagement, events, and program outcomes.

Record all outreach and business service activities in CWDS. Qualifications Knowledge of workforce development principles and PA CareerLink® programs.

Strong communication, presentation, and relationship-building skills.

Ability to interpret labor market data and advise on compliance and incentive programs.

Proficiency in Microsoft Office Suite and CRM systems.

Experience in a fast-paced, deadline-driven environment. Education Bachelor's degree in a related field, or four years of related work experience, or a combination of education and experience Working conditions While performing the duties of this job the employee is frequently required to drive to and from client meetings, stand, sit, walk, use hands to handle or feel reach with hands arms: talk and hear. The employee may regularly lift and or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually quiet to moderate. Disclaimer This job description is not intended to be an all-inclusive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Workforce Alliance does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. This position is contingent upon grant funding. Additional Details

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Benefits

  • Dental Insurance
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