Commercial Service Technician
- 1.0 97756 Preston Bend Road, Pottsboro, TX 75076 $27
- $32 an hour
- Full-time Apply with
Indeed Commercial Service Technician Location:
Central Oregon | Company shop and commercial customer sites
Work Arrangement:
In person | Primarily field based
Pay:
$27
- 32 per hour, depending on experience About Central Oregon Garage Door Central Oregon Garage Door has served Central Oregon since 2005, providing commercial and residential overhead door solutions with quality craftsmanship and customer service.
We are seeking a Commercial Service Technician to help commercial customers keep their doors and related equipment operating safely and reliably. Position Summary The Commercial Service Technician diagnoses, services, maintains, and repairs commercial and industrial overhead doors, operators, and related equipment. This role combines mechanical troubleshooting, hands-on repairs, service documentation, and clear customer communication. The technician coordinates with operations, dispatch, installers, and project managers to complete service calls efficiently and identify follow-up work. Primary Responsibilities Commercial Service and Repair Inspect, diagnose, service, and repair commercial sectional and rolling steel doors, hanging doors, dock levelers, security gates, screen doors, fire doors, gates, and related hardware within demonstrated qualifications. Repair or replace damaged or worn springs, cables, rollers, tracks, hinges, panels, and operator components using appropriate tools and manufacturer instructions. Measure springs, identify spring handing and wire gauge, and select appropriate replacement parts within training and authorization. Adjust door balance, travel limits, operator settings, and safety devices; test operation and document unresolved issues before returning equipment to service. Perform preventive maintenance, including inspections, lubrication, adjustments, and recommendations for repairs or replacement. Service dock levelers, loading dock equipment, seals, bumpers, shelters, and related systems as assigned and within demonstrated qualifications. Read service manuals, drawings, and schematic diagrams; identify access, clearance, and site conditions that affect repairs. Assist with installations and equipment replacement as needed. Diagnose operator, control, and electrical issues using a multimeter and appropriate diagnostic procedures within training and authorization. Work with manufacturer and vendor technical support, including LiftMaster, Genie, and Linear, to resolve service issues. Use a wide range of tools for large and custom jobs, including Surewinder, Brutewinder, grinders, welders, and rotary hammers, within training and authorization. Customer Service and Documentation Explain findings, repair options, and completed work to customers and facility contacts; obtain authorization for additional work through company procedures. Complete accurate work orders, service notes, photos, time entries, and parts records in company systems, including Salesforce as applicable. Communicate delays, needed parts, unsafe equipment, and follow-up needs to dispatch and operations. Collect payment when directed by company procedures. Safety and Team Coordination Follow company safety procedures, applicable OSHA guidelines, manufacturer instructions, and commercial jobsite requirements, including PPE, ladder and lift safety, fall protection, and control of stored energy. Perform only work for which trained and authorized; escalate electrical, structural, or other work outside the technician's qualifications. Safely operate scissor lifts of varying sizes and types, including rough-terrain lifts, and use telehandlers and forklifts only after required training and company authorization. Use lifting aids and team assistance for heavy components. Maintain an organized company vehicle, tools, and parts inventory; remove scrap and return unused materials to designated locations. Coordinate with other technicians and commercial team members; train and mentor less-experienced technicians in service procedures, troubleshooting, equipment use, and safe work practices. Required Qualifications Minimum of three years of commercial overhead door service and repair experience; three to five years of directly relevant commercial experience is the target background for this role. Hands-on experience working with commercial door operators, including jackshaft, trolley, and chain-hoist styles; strong knowledge of door components, springs, controls, and industry terminology. Proficiency in diagnostics with a multimeter and troubleshooting commercial operators, controls, and safety devices. Knowledge of rolling steel doors, dock levelers, hanging doors, security gates, screen doors, fire doors, and gates. Current documented scissor lift operator training or certification appropriate to the equipment used, including small, large, and rough-terrain lifts; working knowledge of telehandler use. Familiarity with OSHA guidelines and safe work practices on active commercial jobsites. Strong proficiency with hand and power tools, including Surewinder, Brutewinder, grinders, welders, and rotary hammers used on large and custom jobs. Experience working with LiftMaster, Genie, and Linear technical support. Experience training or mentoring other technicians. Ability to read technical instructions, identify problems, and complete accurate digital service records. Strong customer service, communication, organization, and time-management skills; ability to work independently and coordinate with a team. Valid driver's license and an insurable driving record; ability to travel to customer sites throughout Central Oregon. Ability to perform the essential duties described below, with or without reasonable accommodation. Preferred Qualifications Five or more years of commercial overhead door service and repair experience. Residential garage door installation or service experience, and the ability and flexibility to assist with residential service when needed, are a plus. Residential experience does not replace the required commercial service experience. Experience using Salesforce or another mobile field service system. OSHA 10 or OSHA 30 course completion is a plus; IDEA training or certification and documented forklift or telehandler training are also preferred. Additional manufacturer or vendor training relevant to commercial doors, operators, and specialty equipment. Physical Demands and Work Environment Work involves standing, walking, reaching, bending, kneeling, and working from ladders or lifts at customer sites. Technicians handle heavy door components, tools, and materials, sometimes weighing up to 100 pounds, using appropriate lifting aids or team assistance. Work may occur indoors or outdoors in changing weather, around moving equipment, and in active commercial facilities. The role requires the ability to inspect components and safely operate tools and vehicles, with or without reasonable accommodation. Benefits Benefits include medical, dental, vision, and prescription coverage; a 401(k) retirement plan; paid time off and sick leave; a Health Savings Account; an Employee Assistance Program; and an employee referral program. Availability is subject to current plan terms and eligibility. Application Questions Describe your years of commercial overhead door service and repair experience, including the commercial door systems you have serviced and your work with commercial jackshaft, trolley, and chain-hoist operators. Give an example of how you used a multimeter to diagnose and resolve a difficult operator or control issue. What scissor lift certifications, OSHA training, telehandler experience, and other relevant equipment or door industry training have you completed?
Pay:
$27.00
00 per hour Expected hours: 55.0 per week
Benefits:
401(k) 401(k) matching Company truck Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Application Question(s): Give an example of how you used a multimeter to diagnose and resolve a difficult operator or control issue.
- What scissor lift certifications, OSHA training, telehandler experience, and other relevant equipment or door industry training have you completed?
Describe your years of commercial overhead door service and repair experience, including the commercial door systems you have serviced and your work with commercial jackshaft, trolley, and chain-hoist operators?
Work Location:
In person
