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Printer and Copier Service Technician Overview:

We are seeking an experienced Printer/Copier Technician to lead technical service, installations, and precision maintenance for our fleet of Konica Minolta, HP, and Duplo equipment. Serving our Steamroller Copies retail stores in St. George and Hurricane, this is primarily a field-based position requiring a blend of mechanical expertise, I.T. networking, and advanced color management.

Responsibilities:

Service Excellence:

Deliver elite technical support by investigating complex technical complaints, and resolving equipment breakdowns with precision.

Operational Efficiency:

Minimize equipment downtime through rapid response times and high "first-time fix" rates.

Preventative Maintenance:

Execute maintenance schedules and product installations to ensure all hardware operates at peak manufacturer specifications.

Color Quality Assurance:

Perform routine color calibrations and profile adjustments to ensure output remains consistent and accurate across diverse media.

Administrative Accuracy:

Maintain timely, professional account updates and service logs to ensure transparent communication with the home office and the client.

Continuous Learning:

Maintain a mastery of evolving print technology by attending all required technical training courses and certifications.

Qualifications:

Technical Education:

Bachelor's degree in Electronics or related work experience required.

Color Management & Quality Control:

Advanced proficiency in color theory and "Match-to-Print" accuracy. Must be experienced in the calibration and profiling of digital presses using industry-standard tools (e.g., X-Rite, EFI Fiery, or spectrophotometers).

Diagnostic Mastery:

Strong analytical and troubleshooting skills with the ability to quickly resolve mechanical and electrical equipment breakdowns.

Network Integration:

Proven ability to configure complex print/scan products within diverse client network environments.

Professionalism:

Excellent verbal and written communication skills; ability to represent the company with a professional, solution-oriented demeanor during all client interactions.

Self-Direction:

Demonstrated ability to function independently in a high-stakes, self-directed environment while contributing to the overall team's success.

Requirements:

Must possess a valid driver's license and a clean driving record.

Details:

Hours:

Full-time, Monday-Friday, 8:00 am - 5:00 pm

Salary:

Negotiable, based on technical experience and certifications.

Job Type:

Full-time Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): What is your most recent rate of pay? Do you have a clean driving record? Please provide 2-3 professional references including name, phone number and/or email address.

Experience:

Copier or machine repair: 1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

In person