Find & Apply For Network / Systems Support Specialist Jobs in Tucson, Arizona

IS Support Tech Onsite - FT Days Northwest Medical Center Tucson - 3.3 Tucson, AZ Job Details Full-time 13 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Desktop computer repair Email customer support Technical support via phone Phone communication Procedural guides Equipment installation Hardware maintenance Equipment troubleshooting Training material drafting Software installation Network infrastructure User training (technical support) Technology security practices Help files Phone customer support Associate's degree in information technology System risk assessment (security system operation) Desktop (troubleshooting support) Remote access software Networking equipment (troubleshooting support) Customer service knowledge base Online help documentation Technical support via email Equipment inventory management Associate's degree Hardware diagnostics Communication skills Developing technical user guides Email support Entry level Full Job Description Seeking a full-time IS Support Tech to support our Information Systems department at Northwest Medical Center, located on 6200 N La Cholla Blvd.

Day Shift:

Schedule to be determined and is based on the needs of the department. We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. What we

Offer:

Competitive Pay Medical, Dental, Vision, and Life Insurance Generous Paid Time Off (PTO) Extended Illness Bank (EIB) Matching 401(k) Opportunities for Career Advancement Rewards & Recognition Programs Exclusive Discounts and Perks Job Summary The Information Systems (IS) Support Technician is responsible for providing technical support to ensure the smooth operation of computer systems and networks within an organization. This position is responsible for troubleshooting, installation, maintenance, and assistance for various hardware and software issues. Essential Functions Diagnosis and repairs faulty hardware, escalating more complex issues to senior staff or external vendors. Provides first-level support for hardware, software and network issues. Maintains accurate inventory of IT equipment, including tracking the deployment and return of devices. Documents troubleshooting steps, solutions, and system changes in knowledge bases or logs. Creates and maintains user guides or training documentation to help end-users understand common IT tasks or processes. Assists in identifying and addressing potential security risks or vulnerabilities. Provides technical support for remote or field workers, helping them troubleshoot issues via phone, email, or remote desktop tools. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications Associate Degree in clinical or information technology, or revenue cycle management preferred 0-1 years of experience in hardware, software, and network troubleshooting and resolution, and/or helpdesk support preferred Knowledge, Skills and Abilities Ability to provide high quality customer service. Strong communication and customer service skills. Ability to work independently and as part of a team. Knowledge of network infrastructure and IT security. Excellent communication and interpersonal skills. Excellent written and verbal communication. Familiarity with information security and risk management concepts. Strong background in information technology operations. Ability to solve technical problems quickly and efficiently. Demonstrates a sense of ownership.