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Pure Assay Ingredients

IT Assistant

Pay: $50,000/yr

Posted: 2 weeks ago

Location: City of Industry, CA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/2/2026

Job Description

IT Assistant Pure Assay Ingredients - 5.0 City of Industry, CA Job Details Full-time From $50,000 a year 2 hours ago Benefits Dental insurance 401(k) Flexible schedule Qualifications Customer communication Full Job Description Job Summary We are seeking a proactive and detail-oriented IT Assistant to join our dynamic team. In this role, you will provide essential technical support to ensure the smooth operation of our IT infrastructure and systems. Your expertise will help resolve hardware and software issues, support network connectivity, and assist users with their technical needs. This position offers an exciting opportunity to develop your skills in a fast-paced environment while contributing to the efficiency of our organization's technology services. Duties Provide technical support and troubleshooting assistance for hardware, software, and network issues across various operating systems including Windows, macOS, and Linux. Manage help desk systems by logging, tracking, and resolving customer support tickets efficiently. Support computer networking tasks such as configuring LAN (Local Area Network), VPN (Virtual Private Network), DNS (Domain Name System), TCP/IP protocols, and firewall settings to ensure secure connectivity. Assist with desktop support activities including equipment setup, hardware repairs, and software installations. Maintain and manage user accounts through Active Directory, including permissions and access controls. Troubleshoot network problems related to TCP/IP configurations, LAN connectivity, and internet access issues. Support IT infrastructure components such as servers (Windows Server, Linux), mobile devices, and computer hardware to optimize performance and security. Skills Strong knowledge of Microsoft Office applications and Microsoft Windows Server environments. Proven experience in technical troubleshooting support for hardware, software, network issues, and operating systems. Familiarity with help desk systems for customer support ticket management. Expertise in computer networking concepts including

LAN, VPN, DNS, TCP/IP

protocols, firewalls, and network troubleshooting. Ability to provide Windows support as well as macOS and Linux system assistance. Excellent communication skills for effective customer service and technical explanation to non-technical users. Competence in managing computer hardware components such as peripherals, mobile devices, and other IT equipment. Programming skills a plus SQL skills a plus Join us to be part of a vibrant team dedicated to delivering exceptional IT support! Your technical expertise will empower our organization's success while providing you with opportunities for growth in the ever-evolving field of information technology.

Pay:

From $50,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule

Work Location:

In person